Senior Facilities Manager

ABM industries; Fremont (CA); On-site; USD 115,000 - 130,000; Full time

Job summary

ABM Industries is seeking a Senior Facility Manager to oversee day-to-day operations across multiple sites in the region. You will lead diverse teams, manage budgets, and ensure contracts and safety standards are met.

The role emphasizes proactive maintenance, customer relationship management, and continual process improvements to sustain client satisfaction and retention.

Qualifications

• Bachelor’s Degree in related field or equivalent 5–7+ years’ experience.
• 5+ years facility management and leadership experience.
• Experience with CMMS and BAS systems.
• Strong communication with C-level customers and vendors.

Responsibilities

• Lead and manage regional facilities teams including engineers and coordinators.
• Develop and maintain site-level operating procedures and documentation.
• Respond to after-hours emergencies and coordinate rapid resolution.
• Provide training and development to operations staff to expand capabilities.
• Plan, forecast, and manage operation and maintenance budgets; identify cost savings.
• Maintain strong customer relationships and be the single point of contact for facility issues.
• Oversee preventive maintenance inspections and drive improvements.
• Vet and approve on-site sub-contractors and vendors.

Skills

Communication skills

Budget management

Personnel management

Education

Bachelor’s Degree

Tools

Maximo

360 Facility

Siemens Apogee

Job description

Overview

The Senior Facility Manager is responsible for the day-to-day management of assigned locations for all aspects of services and/or operations. This includes human resources management, accounting, marketing support, budget support, and client relations. Responsible for the overall operations of assigned locations within a region. The manager is responsible for developing, planning, organizing and cost controlling procedures to ensure compliance with customer specific contract requirements for multiple accounts with multi-site locations and customers. The manager is responsible for multi-site performance of services to the customer(s); and ultimately retention of those customer(s) as a client(s). The manager will be responsible for teams identified within a specific region. The Senior Facility Manager will drive continual improvements to the operation by expecting learning and development of their staff.

Pay

$115,000.00 – $130,000.00 annual salary

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management (https://media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Staff%20&%20Mgmt.pdf)

Responsibilities

• Ensure that all work performed within mission critical space is done to high quality and without impact to internal/external customers.
• Management of the team that includes the Facility Coordinator, Chief Engineers, Workplace Experience Coordinators, technicians, handypersons, and vendors.
• Oversee the development and accuracy of site-level operating procedures and other documentation.
• Supervise and accelerate as needed ABM’s response to after-hours emergencies at assigned facilities
• Provides training and support and aims to expand the capabilities of operations staff.
• Gives hands on instruction in basic maintenance, safety and troubleshooting procedures.
• Demonstrates the proper use and care of tools.
• Instills a high level of professionalism and directs the performance of contracted maintenance
• Financial Management: Plans and forecasts budget for operation and maintenance, recommends and estimates facility repairs and improvements.
• Hazardous Materials: Complies with policy and audit standards for safe storage, usage and disposal.
• Resolve all electrical, mechanical, BAS, BMS, and Fire Protection System issues while minimizing risk and business impact and communicate issues to management and customers in a timely manner.
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing.
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues.
• Develops, plans, and implements annual shutdown program for preventive maintenance activities.
• Technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials.
• Ensures projects are completed to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements
• Ensure that ABM training expectations are met and audit the process monthly.
• Identify, vet, and approve all sub-contractors who will perform work on-site.

Qualifications

• Identify, vet, and approve all sub-contractors who will perform work on-site.

EDUCATION AND EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical operations environments, required.
• Minimum 5 years of facility management, plant operations, engineering, or maintenance supervision experience.
• Strong verbal and written communication skills to “C” level and below, including customers and vendors.
• 5+ years of experience in a management position with 5 or more direct reports.
• Experience generating cost savings through multiple continuous improvement activities.
• 5+ years Electrical or Mechanical experience.
• CMMS (Computerized Maintenance Management System) experience 360 Facility, Maximo, etc., and Building Automation System (BAS Siemens’ Apogee, Johnson Metasys or Trane Tracer, preferred).

CERTIFICATIONS AND LICENSES

• CPMM Certified Plant Maintenance Manager, CFM, a plus
• Certified Facility Manager or other relevant certifications, a plus.

KNOWLEDGE, SKILLS & ABILITIES

• Proven budget and personnel responsibilities.
• Strong interpersonal, oral and written communication skills, including report writing ability.
• Computer proficiency with MS Office including word, excel, outlook and PowerPoint.
• Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors.

REQNUMBER: 170482

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.