Senior F&B Manager - In-Room & Pool Dining

Sanctuary Camelback Mountain; Paradise Valley, Northern (AZ, KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Sanctuary Camelback Mountain in Paradise Valley, AZ seeks a Senior Food & Beverage Manager to lead In Room Dining and Pool outlets with hands-on leadership, ensuring exceptional service, quality, and timely delivery. You will mentor teams, monitor operations, and drive guest satisfaction across all F&B touchpoints.

You will collaborate with culinary and resort teams to uphold luxury standards, optimize processes, and achieve financial and service excellence in a dynamic, high-volume setting.

Qualifications

• Strong knowledge of Food & Beverage operations, particularly In Room Dining, Pool service, and resort operations.
• Title IV Liquor License is required.
• 3–5 years hospitality supervisory or management experience in upscale, full‑service establishments.

Responsibilities

• Oversee daily operations of In Room Dining and Pool Outlets, ensuring exceptional service, quality, cleanliness, presentation, and timely execution.
• Partner with Culinary and other departments on menus, seasonal promotions, special events, and overall guest experience.
• Monitor inventory, pars, equipment, supplies, and operational readiness.
• Respond to guest needs, resolve concerns, and proactively participate in guest recovery.
• Monitor service flow and ensure consistent standards for In Room Dining delivery and Pool service.
• Hire, train, coach, motivate, and schedule team members to meet business and service needs.
• Monitor team performance, cleanliness, productivity, timing, and accuracy throughout each shift.
• Provide hands‑on operational support during high‑volume periods, staffing challenges, special events, and other business needs.
• Support and provide leadership across other F&B outlets, including restaurants, private events, and catering, as needed.
• Maintain strong communication and collaboration with Culinary, Front Office, Housekeeping, Engineering, and other departments.
• Ensure compliance with resort standards, policies, and applicable laws.
• Perform additional duties as assigned by the Director of Food & Beverage

Skills

Food & Beverage operations

Leadership

Guest service

Education

High School Diploma or G.E.D.

Title IV Liquor License

Tools

Simphony Micros POS

OpenTable

Excel

Timekeeping

Cashier close-outs

Job description

Sanctuary Camelback Mountain in Paradise Valley, AZ seeks a Senior Food & Beverage Manager to lead In Room Dining and Pool outlets with hands-on leadership, ensuring exceptional service, quality, and timely delivery. You will mentor teams, monitor operations, and drive guest satisfaction across all F&B touchpoints.

You will collaborate with culinary and resort teams to uphold luxury standards, optimize processes, and achieve financial and service excellence in a dynamic, high-volume setting.