Senior Experience Strategy Lead

SilverTech, Inc.; Bedford (MA); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

401k company match

Flexible schedules

Hybrid workweek

Unlimited PTO after 5 years

Your birthday off

Learning & development opportunities

Monthly team lunches

Job summary

SilverTech, Inc. seeks a Lead Experience Strategist to shape data-driven digital strategies across our CX & Digital Strategy practice, partnering with UX, Creative, Content, Digital Marketing and Development teams to turn research insights into meaningful digital experiences.

You'll lead client projects, translating insights into actionable strategies and driving design through post-launch measurement using data.

Qualifications

• 4–6 years conducting CX or user-centered research and digital strategy.
• 1–3 years developing content strategies and information architectures.
• Proven ability to translate research into actionable strategy outputs.
• Strong facilitation and collaboration skills.

Responsibilities

• Plan and conduct user research across the product lifecycle.
• Synthesize findings into engagement plans, roadmaps, and design concepts.
• Lead strategy workshops with client teams and stakeholders.
• Translate ideas into flows and preliminary UX designs.
• Guide ongoing roadmapping and digital product optimization.

Skills

User research

Strategy facilitation

Roadmapping

Workshops

Data-driven insights

Content strategy

Personalization

Analytics

Stakeholder alignment

UX strategy

Education

Bachelor's or Master's in relevant field

Tools

CRM systems

Portal design knowledge

Job description

SilverTech, Inc. seeks a Lead Experience Strategist to shape data-driven digital strategies across our CX & Digital Strategy practice, partnering with UX, Creative, Content, Digital Marketing and Development teams to turn research insights into meaningful digital experiences.

You'll lead client projects, translating insights into actionable strategies and driving design through post-launch measurement using data.