Senior Experience Researcher: UX Insights & Strategy

JPMorganChase; Columbus (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase is looking for an Experience Research Senior Associate to enhance user experiences in our services. You will conduct advanced research studies, analyze user data, and collaborate with cross-functional teams. This role is critical in shaping product design and functionality at Chase.

The ideal candidate has over 3 years of relevant experience in user experience research, with a strong proficiency in both qualitative and quantitative techniques. We provide a comprehensive total rewards package, benefits, and a commitment to diversity and inclusion.

Qualifications

• 3+ years of experience in user experience research.
• Proficiency in both quantitative and qualitative research methods.
• Advanced knowledge of UX design principles.

Responsibilities

• Conduct and execute research studies to gather customer insights.
• Analyze data and provide actionable recommendations.
• Collaborate with teams to integrate user insights into product development.

Skills

User experience research expertise

Advanced research methods

Data analysis

Qualitative techniques

Quantitative techniques

Job description

JPMorganChase is looking for an Experience Research Senior Associate to enhance user experiences in our services. You will conduct advanced research studies, analyze user data, and collaborate with cross-functional teams. This role is critical in shaping product design and functionality at Chase.

The ideal candidate has over 3 years of relevant experience in user experience research, with a strong proficiency in both qualitative and quantitative techniques. We provide a comprehensive total rewards package, benefits, and a commitment to diversity and inclusion.