Senior Experience Product Manager — Digital CX & Journeys

Abbott; Madison (WI); On-site; USD 99,000 - 199,000; Full time

Job summary

Abbott is seeking a Senior Experience Product Manager to drive digital customer journeys within Abbott Cancer Diagnostics. You will partner with business, design, and engineering to shape roadmaps, gather requirements, and translate them into epics and user stories.

You will influence senior stakeholders and guide a team through agile ceremonies. You will lead cross-functional collaboration, define OKRs for journeys, and ensure delivery aligns with strategic goals while managing a 10-25% travel

Qualifications

• 6+ years of experience as a Product Manager, with 3+ years in the digital domain.
• Experience leading cross-functional teams to deliver products/services.
• Experience developing digital products, SaaS or healthcare software.

Responsibilities

• Define product strategy and roadmaps for digital customer journeys.
• Collaborate with Engineering, Design, Marketing and Research teams.
• Gather requirements and translate into epics and user stories.
• Prioritize backlogs and manage features to align with OKRs.
• Lead demos, training, and stakeholder alignment throughout the cycle.

Skills

Product management

Cross-functional leadership

Agile methodologies

Digital product development

Communication

Strategic thinking

Education

Bachelor’s degree or equivalent

High School Diploma + 6 years experience

Job description

Abbott is seeking a Senior Experience Product Manager to drive digital customer journeys within Abbott Cancer Diagnostics. You will partner with business, design, and engineering to shape roadmaps, gather requirements, and translate them into epics and user stories.

You will influence senior stakeholders and guide a team through agile ceremonies. You will lead cross-functional collaboration, define OKRs for journeys, and ensure delivery aligns with strategic goals while managing a 10-25% travel