Senior Experience Architect: Trust, Recovery & Systems

PayPal; Austin (TX); On-site; USD 198,000 - 294,250; Full time

Benefits offered by this job

Annual performance bonus

Equity options

Reasonable accommodations for disabilities

Job summary

PayPal is hiring a Principal Designer in Austin, Texas to lead high-stakes customer experiences. This role involves designing for complex financial issues and establishing trust through transparency in user interactions.

The ideal candidate must have over 10 years of relevant experience, a strong grasp of complex domains, and a capability to lead teams through influence. Compensation ranges from $198,000 to $294,250 annually with additional incentives.

Qualifications

• 10+ years relevant experience in user experience initiatives.
• Strong grasp of edge cases and end-to-end journeys.
• Ability to lead through influence across partners.

Responsibilities

• Establish business strategy for user experience initiatives.
• Lead development of user experience strategies.
• Support and mentor less-experienced roles.
• Define trust and transparency principles in design.
• Align product design across disciplines.

Skills

Systems & strategic thinking

Experience in complex domains

Influence & leadership

Executive communication

Craft & execution

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

PayPal is hiring a Principal Designer in Austin, Texas to lead high-stakes customer experiences. This role involves designing for complex financial issues and establishing trust through transparency in user interactions.

The ideal candidate must have over 10 years of relevant experience, a strong grasp of complex domains, and a capability to lead teams through influence. Compensation ranges from $198,000 to $294,250 annually with additional incentives.