Senior Experience Architect: AI-Driven UX Leader

Salesforce; Indianapolis (IN); On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce Experience Design is seeking a Sr. Experience Architect to lead strategy and execution for enterprise client engagements in the Indianapolis area. You will guide design teams, shape engagements, and partner with customers to deliver high-value, human-centered solutions.

The role requires deep expertise in design thinking, AI-enabled design, and complex multi-stakeholder programs across industries; travel up to 50% is expected; Salesforce values collaboration and impact.

Qualifications

• At least 10-12 years of experience in experience design or related fields.
• Experience consulting in enterprise-level technology transformation programs is preferred.
• Strong proficiency with AI tools for design and innovation.

Responsibilities

• Lead design teams to deliver end-to-end project lifecycles.
• Drive customer discovery, workshops, and stakeholder interviews.
• Mentor designers and build client relationships throughout engagements.
• Collaborate with Salesforce colleagues across engagements to deliver impact.

Skills

Leadership

AI tools in design

Design thinking

Prototyping

Client communication

Education

Degree or equivalent relevant experience

Tools

Figma

Adobe Creative Suite

Sketch

InVision

Proto.io

Job description

Salesforce Experience Design is seeking a Sr. Experience Architect to lead strategy and execution for enterprise client engagements in the Indianapolis area. You will guide design teams, shape engagements, and partner with customers to deliver high-value, human-centered solutions.

The role requires deep expertise in design thinking, AI-enabled design, and complex multi-stakeholder programs across industries; travel up to 50% is expected; Salesforce values collaboration and impact.