Senior Expansion Account Executive

Shopmonkey; San Francisco (CA); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Flexible PTO

Stock options

Volunteer program

Charity matches

Job summary

Shopmonkey seeks a Senior Expansion Account Executive to help auto shop owners digitally transform their businesses. You will lead customer expansion initiatives, build relationships, and drive adoption of the marketing suite in a hybrid role with in-office days in Marin County, CA.

You will grow revenue, maintain a pipeline, define sales strategies, and forecast accurately using the CRM, while learning SaaS sales and Shopmonkey's full product suite.

Qualifications

• 2+ years of closing sales with top performance.
• Ability to understand Shopmonkey's platform and relate to varying tech savvy.
• Adaptable to ambiguous, fast-paced startup environment.
• Passion for startups and new technology.

Responsibilities

• Grow revenue by building relationships with high-potential prospective users.
• Build and maintain a pipeline of high-quality opportunities.
• Define and execute new sales strategies to showcase impact.
• Provide accurate forecast information via CRM and management.
• Learn SaaS sales strategies and Shopmonkey's product suite.
• Identify adoption, upsell, and cross-sell opportunities.

Skills

Closing sales

Relationship building

SaaS sales

Communication

Empathy

Job description

As Senior Expansion Account Executive, you have the opportunity to serve, help, and guide auto repair shop owners in digitally transforming their businesses with Shopmonkey. In this position, you will help lead Shopmonkey’s customer expansion initiatives. You are responsible for building relationships with customers and driving adoption and engagement with key value-add products and features including the marketing suite. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California WeWork office.

You Will Have The Opportunity To:

• Grow new revenue by building relationships with high-potential prospective users
• Build and maintain a pipeline of high-quality opportunities
• Define and execute new sales strategies to effectively showcase the impact Shopmonkey can make in customer’s lives
• Communicate accurate and realistic forecast information to the management team by ensuring our CRM is being utilized and managed effectively
• Learn tried and true SaaS sales strategies
• Learn all about the Shopmonkey full product suite, our customer's journey, and the automotive industry
• Empathize with customers, understand their needs and challenges from their POV, recommend and take action on areas where we can help
• Identify areas of the software that our customers are engaging in, drive deeper adoption, up-sell and cross-sell additional products and services
• Communicate thoughtful, customized solutions that help customers move forward and grow their business

We Are Looking For People Who Have:

• 2+ years of closing sales experience, with a track record of top performance.
• Ability to understand Shopmonkey's technology platform and build meaningful relationships with customers of varying technical savvy.
• Aptitude to operate in a highly ambiguous and fast-paced environment.
• A demonstrated passion for the startup community and new technology businesses.
• Thirst for personal growth, team player mentality, and willingness to teach and learn.
• Have a clear, professional, friendly and informative communication style
• Have a deep sense of empathy and experience in a customer-facing roles
• Adapt quickly to changing priorities and evolving customer needs
• As a nice plus, truly appreciate cars and/or are familiar with the automotive industry

This average OTE for this position is $130,000-$150,000. The range provided is Shopmonkey’s reasonable estimate of the compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:

Health & Wellness

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire

Time Off

• 11 paid holidays
• Flexible time off - take the time off you need!

Giving Back

• Matching donations for approved charitable organizations
• Group volunteer efforts

Check out our founder's story, life page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes 2023, 2024, and 2026!

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [e-mail].