Senior Executive Assistant

American International Group, Inc.; New York (NY); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Bonus eligible

Comprehensive benefits

Total Rewards Program

Job summary

National Union Fire Insurance Company of Pittsburgh, Pa. is seeking a Senior Executive Assistant to provide superior administrative support to the Chief Underwriting Officer and leadership team.

The role emphasizes discretion, calendar management, travel coordination, and timely communications with executives, clients, brokers, and staff. You will manage complex calendars, prepare materials, and coordinate multi-time-zone travel while handling expense reports in Concur.

Qualifications

• Seven years of direct experience supporting senior executives.
• Bachelor’s Degree or equivalent preferred.
• Demonstrated discretion and independent judgement.

Responsibilities

• Provide comprehensive day-to-day administrative support to the CUO and leadership team.
• Coordinate complex calendars and meeting logistics using Outlook.
• Prepare materials, briefs, and presentations with accuracy and attention to detail.
• Coordinate travel across time zones and manage expense reports in Concur.
• Draft communications and documents for internal and external use.
• Collaborate with administrative peers to ensure seamless executive coverage.

Skills

Executive support

Calendar management

Discretion

Multitasking

Interpersonal skills

Education

Bachelor’s degree or equivalent

Tools

SAP

Concur

Ariba

SharePoint

Fieldglass

Microsoft Word

PowerPoint

Excel

Job description

Who we are:

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

About the role:

Supporting the firm’s Chief Underwriting Officer (CUO), the Senior Executive Assistant provides extensive, targeted management of day-to-day administrative needs for the executive leader, working closely with the leadership team and other senior management Executive Assistants. Additionally, this role coordinates broader administrative activities such as helping organize staff meetings, distributing group communications, and materials often under short notice. The role requires professional demeanor, impeccable judgement and interpersonal skills, flexibility and a high level of discretion and confidentiality.

Responsibilities:

• Be a trusted and highly reliable support to the CUO on the full spectrum of administrative responsibilities and provide some broader team support as appropriate.
• Interact in a professional manner with senior executives and team members, clients, brokers, and visitors, as a trusted and reliable support person for the executive and leadership team.
• Partner with administrative peers and other colleagues around the firm to provide a teamwork approach for executive coverage and follow-through.
• Extensive calendar management and meeting coordination using Microsoft Outlook.
• Focus on priorities and deadlines, reviewing them with manager with advanced notice and updating the manager on calendar changes, emails and attachments, or any important items.
• Handle all meeting logistics and preparation of meeting and conference materials ensuring the Executive Leader is prepared.
• Responsibilities may include, gathering necessary materials, conducting online research or providing briefings where necessary; take notes and follow up on action items when appropriate.
• Respond and prioritize inquiries, including communicating with direct reports on manager’s behalf.
• Coordinate complex travel arrangements to include different time zones and prepare itineraries with point-to-point details adhering to company policies.
• Prepare and submit accurate and timely expenses reports using Concur.
• Draft and produce grammatically accurate documents and correspondence in Word, PowerPoint presentations, and Excel spreadsheets for internal and external use.
• Manage phones, transferring, conferencing and routing all business related calls in a discreet and professional manner.
• Coordinate meetings and strategic activities with leadership team; and assisting in the coordination of agendas for senior management team meetings, internally and externally.

Requirements:

• Minimum of seven (7) years of direct experience supporting senior executives, preferably in a large, multi-national environment.
• Bachelor’s Degree or equivalent preferred, but not required.
• Proven discretion and demonstrated ability to assume autonomy and use independent judgement.
• Ability to anticipate problems in advance and proactively offer solutions.
• Advanced ability to prioritize tasks and work with minimal supervision in a fast-paced environment.
• Excellent organizational and time management skills.
• Dependable; proficient in multitasking and extremely detail oriented.
• Ability to provide support with a highly specialized knowledge of administration and clerical functions while maintaining confidentiality.
• Ability to adapt quickly, build and maintain relationships and engage people across the businesses.
• Technologically savvy with proficiency in Microsoft Office software including Word, PowerPoint, Excel.
• Working Knowledge of SAP, Concur, Ariba, SharePoint, Fieldglass.
• Exceptionally clear communicator with solid interpersonal skills.
• The base salary range for this position is $100,000 -$130,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.
• In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
• Enjoy benefits that take care of what matters At AIG, our people are our greatest asset.
• We know how important it is to protect and invest in what’s most important to you.
• That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development to bring peace of mind to you and your family.

Functional Area:

AS - Administrative Support National Union Fire Insurance Company of Pittsburgh, Pa. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Community. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion:

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].