Senior Executive Administrative Assistant

JPMorganChase; City of Rochester (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

JP Morgan Chase is seeking a Senior Executive Assistant to support the Co-Head of Global Banking in the Commercial and Investment Bank. This demanding role involves heavy client and executive interactions, meticulous calendar and travel coordination, and proactive scheduling to optimize leadership time.

You will navigate multiple time zones, manage confidential information, and partner with the chief of staff to ensure seamless meetings, travel logistics, and executive-level readiness across

Qualifications

• At least 5 years supporting senior executive leadership in a large, complex organization.
• Proven ability to manage highly complex calendars and travel under tight deadlines, ambiguity, and frequent change.

Responsibilities

• Serve as the primary liaison for the executive, professionally screening and triaging inbound interactions, and ensuring timely responses and follow-through.
• Own the executive's complex, multi-time-zone calendar - prioritizing client and senior stakeholder meetings, resolving conflicts, protect time and travel buffers; and optimizing schedule flow to maximize effectiveness.
• Drive meeting excellence: confirm purpose, attendee list, proper coverage/delegation management, logistics, agendas. Help organize pre-reads in advance and post-meeting actions with team in partnership with stakeholders.
• Coordinate end-to-end domestic and international travel (often complex and time-sensitive), including itineraries, visas/passports where applicable, ground transportation, and contingency planning.
• Help with logistics for market visits, client events, and large-scale internal/offsite meetings, partnering with chief of staff / business management to ensure a high-touch experience.
• Maintain key documents and workflows using firm-approved tools (e.g., Microsoft 365, Teams, Concur, Co-Pilot, LLM Suite, One Note and Boardroom as appropriate) to increase speed, quality, and consistency.
• Support site and office-related needs tied to client and leadership engagements, ensuring superior client service standards.
• Handle confidential information with strict discretion; maintain controls and comply with all policies and procedures.
• Process T&E and related administrative items accurately and on time; serve as a knowledgeable point of contact for relevant policies and procedures.

Skills

Calendar management

Travel coordination

Executive support

Stakeholder management

Team coordination

Tools

Microsoft 365

Concur

Job description

Demonstrate your proven track record supporting the Co-Head of Global Banking in the Commercial and Investment Bank. This is a demanding role with heavy client and executive level interactions to lead a highly complex calendar and manage executive level support responsibilities. If you have the experience to perform at this level, thrive in a fast-paced environment and want to build a long-term partnership in a growing business.

As a Senior Executive Assistant within Global Banking in the Commercial and Investment Bank, you must thrive in a fast-paced environment with frequent last-minute changes, manage complex stakeholders with professionalism, and consistently elevate the executive's effectiveness through proactive planning and operational rigor.

Job responsibilities:

• Serve as the primary liaison for the executive, professionally screening and triaging inbound interactions (email, calls, meeting requests), and ensuring timely responses and follow-through.
• Own the executive's complex, multi-time-zone calendar - prioritizing client and senior stakeholder meetings, resolving conflicts, protect time and travel buffers; and optimizing schedule flow to maximize effectiveness.
• Drive meeting excellence: confirm purpose, attendee list, proper coverage/delegation management, logistics, agendas. Help organize pre-reads in advance and post-meeting actions with team in partnership with stakeholders.
• Coordinate end-to-end domestic and international travel (often complex and time-sensitive), including itineraries, visas/passports where applicable, ground transportation, and contingency planning.
• Help with logistics for market visits, client events, and large-scale internal/offsite meetings, partnering with chief of staff / business management to ensure a high-touch experience.
• Maintain key documents and workflows using firm-approved tools (e.g., Microsoft 365, Teams, Concur, Co-Pilot, LLM Suite, One Note and Boardroom as appropriate) to increase speed, quality, and consistency.
• Support site and office-related needs tied to client and leadership engagements, ensuring superior client service standards.
• Handle confidential information with strict discretion; maintain controls and comply with all policies and procedures.
• Process T&E and related administrative items accurately and on time; serve as a knowledgeable point of contact for relevant policies and procedures.

Required qualifications, capabilities and skills:

• At least 5 years supporting senior executive leadership in a large, complex organization
• Proven ability to manage highly complex calendars and travel under tight deadlines, ambiguity, and frequent change without loss of detail or professionalism.

Preferred qualifications, capabilities and skills:

• Experience supporting senior front office leaders in financial services strongly preferred.