Senior Events Manager

Book Cadillac; Detroit (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

The Westin is seeking a Senior Events Manager to lead end-to-end planning and flawless execution of corporate meetings, banquets, weddings, and social gatherings for its Food & Beverage division. You will coordinate with sales, culinary, and banquet teams, design proposals, negotiate contracts, and manage budgets to drive revenue through exceptional service.

The ideal candidate has 5+ years in hospitality events, CMP or similar certification preferred, and a willingness to work flexible hours

Qualifications

• 5+ years in event management in hospitality or hotels.
• Proven track record with large-scale events, banquets, or conferences.
• Strong organizational, negotiation, and problem-solving skills.
• Excellent verbal and written communication; client relationship skills.
• Willing to lead and mentor a team under deadlines.

Responsibilities

• Lead end-to-end planning and execution of events across catering, banquet, and operations teams.
• Design customized event proposals and floor plans that align with client vision and budgetary requirements.
• Collaborate with sales, culinary, and banquet departments to ensure high-quality service delivery.
• Negotiate contracts and vendor terms to secure favorable conditions while maintaining profitability.
• Manage event budgets, forecast revenue and control costs to meet financial goals.
• Supervise and mentor junior event coordinators and staff, fostering excellence and accountability.
• Analyze post-event feedback and performance metrics to continuously improve service standards.

Skills

Event management

Leadership

Negotiation

Communication

Budgeting

Education

Bachelor's degree in Hospitality Management

CMP certification

Tools

Delphi

Cvent

MS Office

Job description

Senior Events Manager

We are seeking an accomplished Senior Events Manager to lead the planning and flawless execution of memorable events for our Food & Beverage division at The Westin. This is an exciting opportunity for a hospitality professional who thrives on creating exceptional guest experiences, building strong client relationships, and driving revenue through outstanding event programming. If you have a passion for hospitality, an eye for detail, and a proven track record of managing high-profile events, we want to hear from you.

Job Summary

The Senior Events Manager will oversee the end-to-end planning, coordination, and execution of events ranging from corporate meetings and banquets to weddings and social gatherings. This role requires a strategic thinker who can balance client satisfaction, operational efficiency, and profitability while leading a team of event professionals in a fast-paced, guest-focused environment.

Key Responsibilities

• Lead the end-to-end planning and execution of events, ensuring seamless coordination across catering, banquet, and operations teams.
• Design customized event proposals and floor plans that align with client vision and budgetary requirements.
• Collaborate with sales, culinary, and banquet departments to ensure consistent, high-quality service delivery.
• Negotiate contracts and vendor agreements to secure favorable terms while maintaining profitability.
• Manage event budgets, forecasting revenue and controlling costs to meet departmental financial goals.
• Supervise and mentor junior event coordinators and support staff, fostering a culture of excellence and accountability.
• Analyze post-event feedback and performance metrics to continuously improve service standards and client satisfaction.
• Serve as the primary point of contact for clients throughout the planning process, ensuring clear communication and expectation management.

Required Qualifications

• Minimum 5+ years of experience in event management, preferably within the hospitality or hotel industry.
• Proven track record of successfully managing large-scale events, banquets, or conferences.
• Strong organizational, negotiation, and problem-solving skills.
• Excellent verbal and written communication skills, with the ability to build lasting client relationships.
• Demonstrated ability to lead and develop a team in a high-pressure, deadline-driven environment.
• Availability to work flexible hours, including evenings and weekends, based on event schedules.

Preferred Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Certified Meeting Professional (CMP) or similar industry certification.
• Experience working within a multi-outlet hotel or resort property.
• Familiarity with The Westin's local event and hospitality market.

Technical Skills

• Proficiency with event management software (e.g., Delphi, Cvent, or similar platforms).
• Strong command of Microsoft Office Suite, including Excel for budget tracking and reporting.
• Working knowledge of banquet operations, catering logistics, and audiovisual coordination.
• Experience with CRM or client database tools to manage client relationships and event history.