Senior Event Security Client Account Manager

Allied Universal; Cleveland (OH); Vor Ort; USD 70.000 - 78.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Disability insurance

Eight paid holidays

Sick leave

Vacation accrual

Zusammenfassung

Allied Universal is hiring a Client Account Manager to lead day-to-day event operations at the Cleveland Browns account and other regional clients. You will supervise staff, coordinate scheduling, payroll, training, and client communications to ensure smooth event execution.

In this senior role, you will build strong relationships with clients and employees, drive staffing strategies, and ensure compliance with contracts and policies across venues.

Qualifikationen

• High school diploma or equivalent is required.
• Licensing requirements depend on state/local laws and regulations.
• Minimum of three years in event management, operations, or supervisory roles.
• Experience in hiring, developing, and retaining quality staff.
• Ability to develop and grow customer relationships.
• Ability to work in a team-oriented management environment and manage multiple priorities.

Aufgaben

• Supervise day-to-day event operations and staffing for an assigned client site.
• Manage a team of event supervisors and staff including hiring, scheduling, payroll, training, and coaching.
• Build, improve, and maintain relationships with clients and employees.
• Coordinate support services to meet financial and operational goals and provide quality customer service.
• Ensure all reporting and contract compliance requirements are met.
• Communicate staffing needs and assist recruiters in hiring quality candidates.
• Develop staff through performance management and training, and ensure policy communications at each site.
• Oversee post orders, equipment, supplies, and vehicles for the account(s).
• Ensure labor laws are followed and staff are properly debriefed after each event.

Kenntnisse

Client relationship management

Team leadership

Event operations

Staff development

Scheduling & coordination

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office Suite

ABI

WinTeam

Jobbeschreibung

Allied Universal is hiring a Client Account Manager to lead day-to-day event operations at the Cleveland Browns account and other regional clients. You will supervise staff, coordinate scheduling, payroll, training, and client communications to ensure smooth event execution.

In this senior role, you will build strong relationships with clients and employees, drive staffing strategies, and ensure compliance with contracts and policies across venues.