Senior Escrow Officer

Victory In Christ (ministry); Orlando (FL); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

401(k) plan

Vacation benefits

Medical, dental, vision, and life/acc.

Flexible benefits

Job summary

Advocus National Title Insurance Company is seeking an experienced Senior Escrow Officer to manage residential purchase transactions from contract through closing in Florida, with a focus on delivering excellent customer service.

You will lead escrow operations, contribute to business development, and help expand Advocus’ presence in the Orlando market as part of a hybrid role.

Qualifications

• Minimum of five years of Florida residential purchase escrow experience preferred.
• Proven ability to handle residential purchase transactions and manage a book of business.
• Strong knowledge of Florida title insurance, escrow procedures, and settlement practices.

Responsibilities

• Manage residential purchase transactions from opening through post-closing.
• Coordinate with buyers, sellers, Realtors, lenders, builders, attorneys, and other partners.
• Review contracts, title commitments, and closing documents for accuracy and compliance.
• Prepare settlement statements, Closing Disclosures, escrow instructions, and closing packages.
• Conduct closings with exceptional customer service.
• Maintain escrow accounting and compliance with Florida regulations and underwriter guidelines.
• Resolve title, funding, and closing issues efficiently.
• Meet production, quality, and customer service expectations.

Skills

Escrow management

Customer service

Communication

Leadership

Attention to detail

Education

Bachelor's degree

Florida Title Agent License

Notary Public

Job description

Advocus National Title Insurance Company is a title insurance underwriter and settlement service provider. Based in Chicago and formerly known as Attorneys’ Title Guaranty Fund, Inc. (ATG), our roots go back to 1964. While our name has evolved, our purpose remains the same: To advocate for and protect consumers in one of life’s biggest financial transactions and to support the attorneys and other professionals who guide them. Since 2023, Advocus has been expanding beyond its Midwestern foundation to serve agents and clients in many states. Our priorities are to support our agents, partner closely across every transaction, and protect our insureds long after their closings are complete.

Title insurance safeguards property buyers and lenders against financial loss or legal disputes if there are hidden defects in a property’s ownership history. It covers pre-existing issues such as forgery, unrecorded liens, unpaid taxes, or missing heirs.

Job Profile:

Escrow Manager

Job Description Summary:

The Title Manager oversees direct title operations, sales, and escrow for Advocus Title Insurance Agency in the state of Florida. You are accountable for sales and escrow, quality, compliance, and revenue growth, leading a team that delivers a clean, on-time closing experience for borrowers, loan officers, and real estate partners.

Position Overview (Hybrid Role)

The Senior Escrow Officer will be responsible for managing residential purchase transactions from contract through closing while delivering an outstanding customer experience. In addition to managing escrow files, this individual will play an active role in business development, community engagement, and expanding Advocus’ presence throughout the Orlando market.

Candidates with leadership experience will also have the opportunity to recruit, mentor, and lead an escrow team while helping establish operational best practices and supporting future expansion throughout Florida.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

Key Responsibilities

• Manage residential purchase transactions from opening through post-closing.
• Coordinate with buyers, sellers, Realtors, lenders, builders, attorneys, and other transaction partners.
• Review contracts, title commitments, lender instructions, and closing documents for accuracy and compliance.
• Prepare settlement statements, Closing Disclosures, escrow instructions, and closing packages.
• Conduct closings while providing exceptional customer service.
• Maintain escrow accounting, file integrity, and compliance with Florida regulations and underwriter guidelines.
• Resolve title, funding, and closing issues efficiently and professionally.
• Meet production, quality, and customer service expectations.

Business Development Expectations

This position is much more than an escrow operations role. We are looking for professionals who enjoy building relationships and growing a business.

Ideal candidates will:

• Bring an existing book of business and strong relationships within the local market.
• Actively cultivate relationships with Realtors, mortgage lenders, builders, attorneys, and other referral partners.
• Participate in networking events, industry associations, and community organizations.
• Partner with Advocus sales leadership to expand market share and increase transaction volume.
• Represent Advocus as a trusted title and escrow resource throughout Central Florida.

Leadership Responsibilities (Leadership Candidates)

Leadership candidates may also:

• Recruit, coach, and mentor escrow professionals.
• Build and lead a high-performing office culture.
• Establish operational workflows and service standards.
• Partner with executive leadership on strategic growth initiatives.
• Monitor office performance, customer satisfaction, and operational results.
• Help identify future expansion opportunities throughout Florida.

QUALIFICATIONS AND POSITION REQUIREMENTS:

• Five or more years of Florida residential purchase escrow experience preferred.
• Proven experience successfully handling residential purchase transactions.
• Established relationships with Realtors, lenders, builders, and referral partners.
• Demonstrated ability to develop and grow a book of business.
• Strong knowledge of Florida title insurance, escrow procedures, and settlement practices.
• Excellent communication, organizational, customer service, and problem-solving skills.
• Ability to manage multiple transactions while maintaining exceptional attention to detail.
• Leadership or branch management experience preferred for leadership roles.
• Florida Title Agent License and/or Florida Notary Public required .

MINIMUM EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Bachelor’s degree or other professional licensing preferred. Seven years of proven managerial or supervisory experience. Broad knowledge of title insurance and real estate conveyance procedures.

We’re looking for professionals who want to build something meaningful—not simply manage files. This is an opportunity to become part of the founding team for our Orlando operation and help shape the future of Advocus’ Florida expansion. We are seeking individuals who are passionate about customer service, committed to operational excellence, and excited to grow both their careers and the business.

Additional Job Description Summary:

Advocus National Title Insurance Company is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including:

• eligibility to participate in a company-sponsored 401(k)
• vacation benefits
• eligibility for medical, dental, vision, and prescription drug benefits
• flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• life insurance and death benefits
• critical care insurance
• personal accidental insurance
• commuter benefits
• pet insurance
• certain time off and leave of absence benefits
• well-being benefits (e.g., employee assistance program)
• other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)

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