Senior Escalation Engineer (Fully Remote)

Wiz; United States; Remote; USD 180,000 - 250,000; Full time

Job summary

Wiz in the United States seeks a senior customer-facing technical leader to own the most challenging problems and drive them to resolution. You will influence product and engineering roadmaps by advocating for customers and harness AI to enhance capabilities.

Candidates should have 7+ years in senior customer-facing roles and 3+ years with a major cloud platform, plus proficiency in a high-level programming language, Git, REST APIs, and Linux.

Qualifications

• 7+ years in senior customer-facing technical roles.
• 3+ years with a major cloud platform.
• Proficiency in at least one high-level programming language.
• Git, REST APIs, and Linux proficiency.
• Deep understanding of web technologies and AI tools.

Responsibilities

• You will own the most challenging customer technical problems and drive them to resolution.
• You will influence product and engineering roadmaps by advocating for customers.
• You will leverage AI to enhance capabilities and author technical content.

Skills

Senior customer-facing leadership

Cloud platform experience

AI tooling familiarity

Web technologies knowledge

Programming language proficiency

Tools

Git

REST APIs

Linux

Kubernetes

Terraform

CI/CD

SQL

NoSQL

Job description

• You will own the most challenging customer technical problems and drive them to resolution.
• You will influence product and engineering roadmaps by advocating for customers.
• You will leverage AI to enhance capabilities and author technical content.
• 7+ years in senior customer-facing technical roles and 3+ years with a major cloud platform.
• Proficiency in at least one high-level programming language, plus Git, REST APIs, and Linux.
• Deep understanding of web technologies and experience with AI tools.

Preferred qualifications:

• Experience with Kubernetes, Terraform, CI/CD, and SQL.
• Experience with NoSQL databases and prior CTO organization experience.

Wiz

Wiz provides an AI-powered cloud and application security platform that connects code, cloud, and runtime. Trusted by over 65% of the Fortune 100, the company values world-class talent and fosters a creative, high-impact culture.