SENIOR EPIC PB/PB CLAIMS APPLICATION ANALYST- INSTALL

OCHIN, Inc.; United States; Remote; USD 89,000 - 144,000; Full time

Job summary

Join a forward-thinking organization as a Senior Application Analyst, where you will play a pivotal role in enhancing healthcare delivery through innovative Epic application configurations. This position offers a unique opportunity to lead projects, mentor analysts, and collaborate with diverse teams to drive quality outcomes for member organizations. Your expertise will directly contribute to improving workflows and patient access in underserved communities. Embrace the chance to work remotely while making a meaningful impact in the healthcare sector, and enjoy a supportive environment that values your growth and contributions.

Benefits

Health care plans

Flexible working hours

Professional development opportunities

Remote work flexibility

Paid time off

Qualifications

• Minimum 5 years in relevant roles with experience in Healthcare IT.
• 2+ certifications in Epic products preferred.

Responsibilities

• Lead complex configurations and manage multiple projects simultaneously.
• Consult with member billing offices to improve workflows.

Skills

Healthcare IT experience

Project management

Strong communication skills

Data-driven decision making

Proactive and solution-oriented

Education

Bachelor’s Degree in Healthcare Informatics

Bachelor’s Degree in Computer Science

Combination of college education and relevant experience

Tools

Epic Resolute PB

Epic PB Claims

Microsoft Excel

Job description

All Jobs > SENIOR EPIC PB/PB CLAIMS APPLICATION ANALYST- INSTALL

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

Position Overview

The Senior Application Analyst PB Install supports the mission of OCHIN through complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our member clinics. This role consults with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.

• Lead and manage multiple competing projects simultaneously, defining, delegating and managing build deliverables for themselves and other revenue cycle analysts as needed.
• Perform complex build and configuration in Epic, external financial clearinghouses, and related products.
• Serve as Subject Matter Expert for project scoping, technical design, and process improvement.
• Consult with installing member billing offices, identifying existing billing workflows, reviewing claim examples and provided regulatory requirements, and suggesting build solutions to mitigate potential process gaps.
• Translate and design customized Epic financial build logic when standard options are not available.
• Provide weekly financial updates and project status reports throughout the life of each project.
• Act as project and technical consultant.
• Ability to work and communicate effectively across role types at customer organizations, including ability to lead strategic discussions with executive points of contact.
• Attend go-lives, leading ad hoc decision-making conversations from the command or billing centers as appropriate.
• Perform complex build and configuration in Epic Resolute PB and PB Claims and related products.
• Operate in OCHIN’s Member Care Team framework as a key contributor to the overall goals of the team support model.
• Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
• Discuss and provide workflow solutions and ensure understanding of the system through hands-on training.
• Serve as a subject matter expert (SME) on applications across the organization.
• Lead and mentor other analysts on complex interdepartmental project work.
• Document build specifications, team processes and complex clinic workflows.
• QA complex builds, Quarterly Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.
• Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
• Lead trainings and workgroups for members.
• Develop and share workflow best practices.
• Travel up to 25% to support off-site software installations as needed.
• Assist Project Managers in identifying system capabilities.
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Other duties as assigned.

Requirements

• Minimum of 5 years of experience in similar or relevant role.
• Minimum of 2 applicable certifications/proficiencies with preference given to Epic Resolute PB, PB Claims, SBO, Charge Router.
• Work history in Healthcare IT is required.
• Bachelor’s Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience.
• Intermediate proficiency in Microsoft Excel.
• Strong communication skills – able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail-oriented, with a strong focus on data-driven decision making.
• Proactive, self-motivated, and solution oriented.
• Strong organizational and project management skills.
• Ability to travel up to 25% to support Go Lives.

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment.
• High Speed Internet Service.
• It is a requirement that employees work in a distraction-free workplace.
• Travel required up to 25% nationally for on-site Go Live support based on business requirements for OCHIN.

We offer a comprehensive range of benefits. See our website for details: OCHIN Employment Openings.

Equal Opportunity Statement

OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

Salary Description

Min-$89,836 Mid-point$116,786 Max- $143,737