Senior Environmental Technical Claims Specialist-Temporary

Energy Vault; Los Angeles (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

Energy Vault is seeking a Senior Environmental Technical Claims Specialist for a temporary role that may lead to a permanent position. This key position requires expertise in adjudicating complex environmental claims, strong negotiation skills, and a deep understanding of the insurance landscape. The ideal candidate will thrive in a collaborative environment and possess a keen focus on delivering results for clients. If you're ready to make an impact and have the necessary qualifications, apply to join our innovative team.

Qualifications

• Minimum seven years’ experience adjudicating claims of $100,000 or more.
• Licensed Claims Examiner required.
• Ability to articulate financial value at all levels.

Responsibilities

• Adjudicate commercial environmental claims of high technical complexity.
• Conduct detailed information gathering and analysis.
• Negotiate effectively within own limits to provide cost-effective solutions.

Skills

Business Acumen

Communication

Negotiation

Customer-focused

Strategic Evaluation

Education

Bachelor’s Degree

J.D. (preferred)

Tools

MS Office

Job description

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness, and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry.

Our collaborative workplace is continuously evolving to ensure all employees feel:

• Comfortable bringing their whole selves to work.
• Confident that they will be treated respectfully.
• Recognized for their performance and provided with equal opportunities to succeed.

At Argo, skill meets opportunity. If you’re wired to raise your hand and ask, “Where can I help?”, you’ll thrive with us.

At Argo Group, you can make a direct impact while working in an organization small enough to be agile and big enough to make a difference. We ask you to bring a growth mindset and a desire to share your unique perspective with our dynamic teams.

Argo Group, a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market, offers a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients. We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, frequent, integrated communication, and authentic recognition of excellence.

A Brief Overview

We are looking for a highly capable Senior Environmental Technical Claims Specialist to help us on a temporary assignment through 31 August 2025 and work from anywhere in the United States. If this assignment is filled in Chicago, Los Angeles, New York City, Richmond (VA), or San Antonio, the assignment can be considered temp-to-hire. This individual will report to a manager in New York City and focus on adjudicating first and third-party commercial environmental claims (mostly complex storage tank claims), contributing to superb results for our clients. As this is a temporary assignment, only government-mandated benefits will be provided.

The primary duties and responsibilities of the role are:

• Adjudicate commercial environmental claims at the highest authority limits on assignments reflecting the highest degree of technical complexity, potentially with major impact on departmental results.
• Conduct detailed information gathering, analysis, and investigation to find solutions to numerous and undefined issues.
• Report to senior management and underwriters on claims trends and developments.
• Analyze claims forms, policies, endorsements, client instructions, and other records to determine policy coverage.
• Investigate claims promptly and thoroughly, including interviewing involved parties.
• Manage claims in litigation.
• Manage diary and complete tasks timely to ensure cases move to the best financial outcome and resolution.
• Set claim reserves properly, considering policy wording impacts.
• Identify loss drivers and claims trends to reduce claims frequency and severity through data analysis and improved claim management.
• Coordinate expertise resources to assist in case resolution.
• Prepare reports for file documentation.
• Apply creative solutions for the best financial outcome.
• Negotiate effectively to provide cost-effective solutions within own limits using various negotiation styles.
• Process mail and prioritize workload.
• Complete telephone calls and written correspondence with various parties.
• Maintain a passion for strong claim management.

Core qualifications and requirements:

• Good business acumen understanding how insurance companies work and make money, and how this role impacts profitability.
• Deep knowledge of commercial environmental claims acquired through:
  • A minimum of seven years’ experience adjudicating claims of $100,000 or more.
  • Bachelor’s degree from an accredited university required; J.D. preferred. Alternatively, two insurance designations or four additional years of related experience can substitute for a degree.
  • Licensed Claims Examiner (state-specific); ability to obtain licenses within 120 days if not already licensed.
• Excellent communication and relationship-building skills.
• Strong evaluation, strategic, and negotiation skills.
• Customer-focused with effective time management.
• Ability to articulate financial value to various responsibility levels, including CEO.
• Discretion and independent judgment in significant matters.
• Inner strength and integrity to do the right thing daily.
• Results-oriented with a solution-focused mindset.
• Global mindset and client-centric approach.
• Ability to thrive in a fast-paced, evolving environment.
• Proficient in MS Office and other business software.
• Fluent in reading and writing English.
• Desire for ongoing professional development.

The salary range varies by geographic location, with specifics provided for Colorado, California, New York City, and San Francisco metro areas.

Physical Demands

This role generally operates within a standard office environment, requiring PC use and related equipment.

About Working in Claims at Argo Group

Our claims work is challenging, diverse, and impactful. Our professionals exercise discretion and creativity, with a flat organizational structure that encourages interaction with senior management. We foster a collaborative, innovative, and inclusive environment that values employee suggestions and rewards creativity.

We strive for diversity and inclusivity, welcoming talented individuals from all backgrounds.

Our Employee Values

• Demonstrate entrepreneurial spirit: get the job done resourcefully and create a culture of accountability.
• Do the right thing: act with integrity and adhere to ESG commitments.
• Collaborate: foster an open, transparent environment with diverse perspectives.
• Respect each other: promote dialogue, support, and cooperation, making our workplace enjoyable and productive.