Senior Enterprise Vendor & Performance Analyst

Ameriprise Financial Services; United States; Hybrid; USD 76,000 - 105,000; Full time

Job summary

Ameriprise Financial is seeking a Senior Enterprise Vendor Analyst to manage a portfolio of third-party providers, including call center and tax processing services. You will analyze performance data and ensure alignment with enterprise risk and compliance standards.

You will collaborate with procurement, legal, risk, finance, and IT teams to improve processes, reporting, and controls in a hybrid, US-based role.

Qualifications

• Bachelor's degree or equivalent.
• 3–5 years of vendor management, operations, or related experience.
• Strong analytical skills and ability to interpret data.
• Excellent organizational and time management skills.
• Effective written and verbal communication skills.
• Strong attention to detail and problem-solving.
• Proficiency in Microsoft Excel or similar reporting tools.
• Ability to learn new technologies quickly in a dynamic environment.

Responsibilities

• Support contract governance and SLA compliance with vendors.
• Assist with performance reviews, SLA oversight, remediation tracking.
• Support onboarding, due diligence, and contract documentation.
• Assist audits and risk activities with documentation and remediation.
• Assist with vendor expenses, invoices, forecasts, renewals.
• Coordinate across business, procurement, legal, risk, finance, operations, IT.
• Document processes and identify workflow improvements.

Skills

Analytical thinking

Excel proficiency

Communication skills

Attention to detail

Time management

Education

Bachelor's degree

Tools

Vendor management systems

Job description

Ameriprise Financial is seeking a Senior Enterprise Vendor Analyst to manage a portfolio of third-party providers, including call center and tax processing services. You will analyze performance data and ensure alignment with enterprise risk and compliance standards.

You will collaborate with procurement, legal, risk, finance, and IT teams to improve processes, reporting, and controls in a hybrid, US-based role.