Senior Enterprise Systems Analyst – Remote

Zillow Group Inc.; United States; Remote; USD 130,000 - 208,000; Full time

Benefits offered by this job

Equity awards

Job summary

Zillow Group is seeking a Senior Specialist, Information Systems to lead design, configuration, and enhancement of enterprise systems and integrations. You will partner with product, engineering, and functional teams to translate business needs into scalable technical solutions, document designs, and drive complex troubleshooting to minimize disruption.

With 8+ years in information systems and a focus on data quality, security, and compliance, you’ll implement standards, plan upgrades, and

Qualifications

• 8+ years of experience in information systems, enterprise applications, or a related technology role supporting business-critical platforms.
• Experience designing, configuring, and supporting complex enterprise applications or platforms (e.g., HR, finance, CRM, ITSM, or similar systems) in a fast-paced environment.
• Experience collaborating with cross-functional stakeholders to gather requirements, prioritize enhancements, and deliver system changes from concept through implementation.
• Experience analyzing system issues and data flows to develop remediation plans, process improvements, or automation opportunities.
• Or an equivalent combination of education and experience.

Responsibilities

• Lead the design, configuration, and enhancement of enterprise systems and integrations to improve reliability, data quality, and usability for business stakeholders.
• Partner with product, engineering, and functional teams to translate business requirements into scalable technical solutions, documenting designs, configurations, and impact.
• Drive complex troubleshooting and root-cause analysis across applications, integrations, and data flows, implementing corrective and preventive actions to minimize disruption.
• Develop and maintain standards, guidelines, and reusable configurations for information systems, advocating for best practices, security, and compliance.
• Plan and execute system changes, releases, and upgrades, including test planning, coordination with cross-functional teams, and post-implementation validation.
• Analyze usage patterns, performance metrics, and stakeholder feedback to identify opportunities for process automation, workflow optimization, and feature improvements.
• Mentor peers and partner teams on system capabilities, configuration options, and operational procedures, contributing to knowledge sharing and continuous improvement.

Skills

Enterprise systems

Cross-functional collaboration

Requirements gathering

System troubleshooting

Automation opportunities

Education

Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration, or related field

Job description

Zillow Group is seeking a Senior Specialist, Information Systems to lead design, configuration, and enhancement of enterprise systems and integrations. You will partner with product, engineering, and functional teams to translate business needs into scalable technical solutions, document designs, and drive complex troubleshooting to minimize disruption.

With 8+ years in information systems and a focus on data quality, security, and compliance, you’ll implement standards, plan upgrades, and