Senior Enterprise Risk Product Manager (Payments)

Uber; Sunnyvale (CA); On-site; USD 190,000 - 211,000; Full time

Benefits offered by this job

401(k) plan

Bonus program

Equity award

Comprehensive benefits

Job summary

Uber's Risk team is building the backbone to enable trusted growth across the global marketplace by preventing fraud while minimizing friction for legitimate users.

The Senior Product Manager for Enterprise & Payment Risk will own the end-to-end risk lifecycle for B2B accounts, from onboarding to real-time decisioning at checkout, and will shape the underlying billing infrastructure and recovery experiences.

Qualifications

• 8+ years of product management experience delivering software products as an individual contributor in a technology company.
• Experience owning a complex, technically deep product domain (e.g., payments, billing, risk, or platform infrastructure) with significant stakeholder breadth.
• Strong analytical skills and comfort using data to inform decisions and measure impact.
• Clear written and verbal communication skills, with the ability to explain complex problems simply to both technical and business audiences.

Responsibilities

• Own the B2B entity risk lifecycle end-to-end at scale: onboarding and information acquisition, manual review workflows, and real-time risk decisioning at checkout and payment.
• Segment and calibrate risk policy across distinct enterprise customer cohorts, each with different risk tolerance and sensitivity to friction/actioning.
• Define the product requirements and roadmap for enterprise risk capabilities, including underlying account and billing infrastructure modernization and its associated cross-functional dependencies.
• Own recovery and verification experiences for enterprise customers, including fallback challenges, admin verification, and cross-party messaging.
• Partner with Engineering and Data Science to scope and land payment authorization and decisioning improvements against concrete loss-reduction targets.
• Triage, prioritize, and negotiate a high volume of cross-functional dependency requests against shared and constrained engineering capacity.
• Build and maintain trusted relationships with business/BD stakeholders, translating enterprise account needs into a risk product roadmap.
• Measure impact using well-defined KPIs (e.g., loss-rate reduction, authorization effectiveness, dispute/chargeback rates) and iterate based on learnings.
• Coordinate with Risk Operations, Risk Governance/Compliance, and payments platform teams to ensure solutions are practical, compliant, and operationally sound.

Skills

8+ years PM experience

Complex domain ownership

Analytical with data-driven decisions

Excellent cross-functional influencing

Clear communication

Education

Bachelor's degree in CS/Engineering/Data/Analytics

MBA or equivalent business experience

Job description

Uber's Risk team is building the backbone to enable trusted growth across the global marketplace by preventing fraud while minimizing friction for legitimate users.

The Senior Product Manager for Enterprise & Payment Risk will own the end-to-end risk lifecycle for B2B accounts, from onboarding to real-time decisioning at checkout, and will shape the underlying billing infrastructure and recovery experiences.