Senior Enterprise Network Services Leader

Socket.dev; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Employee ownership

Medical, Dental and Vision insurance

401(k) matching

Career growth opportunities

Job summary

Flow Control Group is seeking an IT Network Services Manager to lead a multi-site team responsible for the design, implementation, and operation of the enterprise network across its brands. You will own network architecture, security, and service delivery to ensure uptime and business continuity.

The role requires 7+ years in network engineering, 3+ years in leadership, and certifications such as Fortinet FCP/NSE or CCNP.

Qualifications

• Bachelor's degree in IT, CS, or engineering.
• 7+ years of network engineering, infrastructure, or network operations experience.
• 3+ years of experience leading technical infrastructure or network engineering teams.
• Experience supporting multi-site organizations and acquisition-driven environments.
• Industry certifications such as Fortinet FCP/NSE, CCNP, Aruba Certified Professional, ITIL Foundation, or equivalent preferred.

Responsibilities

• Lead, coach, and develop a team of Network Engineers.
• Own delivery, availability, and performance of enterprise network services across Flow Control Group sites and brands.
• Monitor network uptime, capacity utilization, service health, and operational continuity.
• Drive improvements in MTTA, MTTR, SLA attainment, ticket aging, service reliability, and customer satisfaction metrics.
• Partner with Infrastructure, Security, Service Delivery, and brand management to support acquisitions, expansions, and strategic initiatives.

Skills

Fortinet firewalls

Aruba/HPE

WAN/LAN/WLAN

VPN & security

Network architecture

Team leadership

Education

Bachelor's degree in IT/CS/Engineering

Fortinet FCP/NSE or CCNP

ITIL Foundation

Tools

ITSM platforms

Network monitoring tools

Firewall management

Job description

Flow Control Group is seeking an IT Network Services Manager to lead a multi-site team responsible for the design, implementation, and operation of the enterprise network across its brands. You will own network architecture, security, and service delivery to ensure uptime and business continuity.

The role requires 7+ years in network engineering, 3+ years in leadership, and certifications such as Fortinet FCP/NSE or CCNP.