Senior Enterprise Network Engineer — SD-WAN & Mist Wireless

Robotic Technologies Automation; Grand Rapids (MI); In loco; USD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

Robotic Technologies Automation seeks a Network Operations Resident Engineer to ensure stability, performance, and continuous improvement of a large enterprise networking environment. You will translate complex requirements into actionable designs, lead operational excellence, and support strategic projects with a strong focus on customer satisfaction.

You will work with customer stakeholders, vendor teams, and engineering resources to minimize risk and deliver reliable, scalable network

Competenze

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, Information Technology, or equivalent practical experience.
• Typically 6-10 years of experience in enterprise networking or related roles.
• Hands-on experience supporting complex enterprise network environments.
• Customer-facing engineering, consulting, or resident engineer experience is preferred.

Mansioni

• Serve as a technical advisor across Mist WAN Assurance, SSR, SD-WAN, and Mist Wireless technologies.
• Design, deploy, configure, operate, and troubleshoot Mist-managed WAN Edge and SSR-based SD-WAN solutions.
• Provide technical expertise for WAN Edge configuration, routing, policies, traffic steering, HA, and site connectivity.
• Support Mist Wireless environments, including configuration, monitoring, troubleshooting, and optimization.
• Use Marvis and Mist telemetry to identify and resolve network and user experience issues.
• Troubleshoot complex issues across WAN, SD-WAN, routing, wireless, authentication, roaming, RF, and application paths.
• Analyze network behavior to identify root causes and recommend improvements.
• Support production changes, maintenance, software upgrades, incident resolution, and escalations.
• Collaborate with customer teams, HPE support, and engineering to resolve complex issues.
• Develop and maintain technical documentation and procedures.
• Provide knowledge transfer and mentoring to customer teams.
• Maintain ownership of issues and communicate status and risks effectively.
• Operate as an integrated member of the customer environment, including onsite support in Grand Rapids.

Conoscenze

Mist WAN Assurance

SSR

SD-WAN

Mist Wireless

Marvis

SLEs

Networking

BGP

OSPF

TCP/IP

Formazione

Bachelor’s or Master’s degree in CS/CE/EE/IT

Strumenti

Juniper EX switching

Mist platforms

Descrizione del lavoro

Robotic Technologies Automation seeks a Network Operations Resident Engineer to ensure stability, performance, and continuous improvement of a large enterprise networking environment. You will translate complex requirements into actionable designs, lead operational excellence, and support strategic projects with a strong focus on customer satisfaction.

You will work with customer stakeholders, vendor teams, and engineering resources to minimize risk and deliver reliable, scalable network