Senior Enterprise Network & Automation Lead

Tata Consultancy Services Limited; Plano (TX); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Discretionary annual incentive

Comprehensive medical coverage

Parental leave

Job summary

Tata Consultancy Services Limited in Plano, TX seeks a Senior Network Manager to lead the enterprise LAN/WAN, Wireless, Firewall, and security environments. You will drive operational excellence, ITIL governance, and cross-functional collaboration with Manufacturing, Engineering, Cybersecurity, Cloud, and Applications teams.

Responsibilities include leading incident management, service restoration, and network modernization programs while mentoring teams and managing vendors and budgets.

Qualifications

• Strong expertise in enterprise networking, LAN/WAN, wireless, security, and OT/IT integration.
• Experience with ITIL processes, major incident management, change governance, and vendor management.

Responsibilities

• Provide leadership for LAN, WAN, Wireless, Firewall, DNS/DHCP/IPAM, Cloud, and Network Security.
• Oversee operation and improvement of enterprise network architecture for scalability and security.
• Lead network operations teams for incidents, problems, changes, events, and service requests.
• Drive ITIL process adherence: Incident, Problem, Change, Capacity, Availability, and Configuration Management.
• Serve as primary escalation for major incidents; lead SRBs and root-cause analysis.
• Lead initiatives in network automation, observability, monitoring, and analytics.
• Collaborate with Manufacturing, Engineering, Cybersecurity, Infrastructure, Cloud, and Apps teams.
• Manage vendor/OEM relationships; ensure service quality and budget adherence.
• Monitor network performance, availability, capacity, SLA/KPI attainment; report to leadership.
• Mentor and develop high-performing technical teams; coaching and succession planning.
• Establish operational excellence programs to reduce incidents and improve changes.
• Develop technology roadmaps, lifecycle management, and hardware refresh programs.
• Ensure cybersecurity standards and vulnerability management across enterprise and manufacturing.

Skills

Cisco Network

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services Limited in Plano, TX seeks a Senior Network Manager to lead the enterprise LAN/WAN, Wireless, Firewall, and security environments. You will drive operational excellence, ITIL governance, and cross-functional collaboration with Manufacturing, Engineering, Cybersecurity, Cloud, and Applications teams.

Responsibilities include leading incident management, service restoration, and network modernization programs while mentoring teams and managing vendors and budgets.