Senior Enterprise Implementations Lead - Payroll (NYC)

Trayd: Construction Payroll, HR, & Compliance; New York (NY); On-site; USD 120,000 - 130,000; Full time

Job summary

Trayd: Construction Payroll, HR, & Compliance is hiring a Senior Implementations Analyst in New York City. This in-person role focuses on leading enterprise customer launches, managing complex implementations, and building strong relationships with clients. Ideal candidates will have 4-7 years of relevant experience, excellent problem-solving skills, and strong communication abilities. The position offers a chance to drive meaningful change in a high-stakes environment while collaborating closely with teams in SoHo.

Qualifications

• 4-7 years of experience in implementation, consulting, customer success, or operations roles, ideally in SaaS.
• Ability to lead complex projects with multiple stakeholders.
• Strong communication skills with both technical and non-technical audiences.
• Highly organized and detail-oriented with strategic thinking.

Responsibilities

• Lead enterprise customer implementations from kickoff to launch.
• Build relationships with customer executives and teams.
• Diagnose operational workflows and translate into scalable solutions.
• Manage timelines, risks, and stakeholder expectations.

Skills

Implementation

Consulting

Customer success

Operations

Problem-solving

Data management

Stakeholder management

Communication

Tools

SQL

Excel

Job description

Trayd: Construction Payroll, HR, & Compliance is hiring a Senior Implementations Analyst in New York City. This in-person role focuses on leading enterprise customer launches, managing complex implementations, and building strong relationships with clients. Ideal candidates will have 4-7 years of relevant experience, excellent problem-solving skills, and strong communication abilities. The position offers a chance to drive meaningful change in a high-stakes environment while collaborating closely with teams in SoHo.