Senior Enterprise Applications Engineer

Scottish Rite for Children; Dallas (TX); Sur place; USD 95 000 - 130 000; Plein temps

Résumé du poste

Scottish Rite for Children in Dallas seeks an Enterprise Applications Technical Specialist to administer and optimize critical enterprise applications across production and nonproduction environments.

You will diagnose complex issues, coordinate upgrades, and maintain roadmaps, configurations, and documentation while working with Microsoft technologies such as Windows Server, Azure, and PowerShell. Monday–Friday, 8:00 am–5:00 pm.

Qualifications

• Bachelor’s degree in information technology, computer science, MIS, or related field.
• Five+ years' experience supporting, administering, integrating, and upgrading enterprise applications in complex environments.
• Experience leading application upgrades, including planning, testing, deployment, validation, issue resolution, and post-implementation support.
• Knowledge of lifecycle management, software release practices, environment management, vendor support models, and application retirement processes.
• Certifications in Azure, Microsoft 365, Windows Server, or related areas.

Responsabilités

• Administer, configure, monitor, maintain, and support assigned enterprise applications across production and nonproduction environments.
• Diagnose and resolve complex application, integration, authentication, data, performance, and availability issues; coordinate escalations with vendors and internal teams as needed.
• Plan and execute application upgrades, patches, service packs, releases, and configuration changes, including readiness assessment, dependency analysis, testing, deployment, validation, and rollback planning.
• Manage the complete application lifecycle, including evaluation, architecture review, implementation, transition to support, optimization, version currency, technical debt reduction, and decommissioning.
• Maintain application roadmaps, upgrade schedules, support matrices, licensing information, technical documentation, runbooks, configuration records, and knowledge articles.
• Support interfaces, APIs, scheduled jobs, data exchanges, middleware, and application dependencies; monitor failures and restore service promptly.
• Work closely with Microsoft technologies, including Windows Server, Microsoft 365, Entra ID, Active Directory, Azure, PowerShell, SQL Server, IIS, and related security and administration tools.
• Automate repeatable administration, monitoring, deployment, reporting, and support activities using PowerShell or other appropriate scripting and orchestration tools.
• Apply change management, release management, incident management, problem management, and configuration management practices to application support activities.
• Develop and execute technical test plans for upgrades, integrations, disaster recovery, security changes, and application enhancements; document results and remediate identified issues.
• Partner with cybersecurity and infrastructure teams to implement access controls, vulnerability remediation, certificate management, logging, backup, recovery, and business continuity requirements.
• Monitor application health, capacity, performance, availability, support trends, and vendor service levels; recommend improvements based on measurable results.
• Serve as a technical liaison among application owners, business teams, vendors, project teams, and support groups, translating business requirements into sustainable technical solutions.
• Participate in an on-call rotation and planned after-hours maintenance when required to support critical systems and minimize operational disruption.

Connaissances

Enterprise app support

Vendor coordination

PowerShell scripting

Lifecycle management

Azure

Microsoft 365

Windows Server

ITIL knowledge

Formation

Bachelor’s degree in information technology, computer science, MIS

Outils

Azure

Microsoft 365

Windows Server

PowerShell

SQL Server

IIS

Description du poste

Scottish Rite for Children in Dallas seeks an Enterprise Applications Technical Specialist to administer and optimize critical enterprise applications across production and nonproduction environments.

You will diagnose complex issues, coordinate upgrades, and maintain roadmaps, configurations, and documentation while working with Microsoft technologies such as Windows Server, Azure, and PowerShell. Monday–Friday, 8:00 am–5:00 pm.