Senior Enterprise AI Program Manager

NTT DATA North America; Charlotte (NC); On-site; USD 146,000 - 158,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

AD&D insurance

401k plan

Additional benefits

Job summary

NTT DATA in Charlotte, NC seeks an experienced Technical Program Manager to lead end-to-end delivery of enterprise AI and platform programs under fixed-bid engagements. You will drive integrated planning, governance, and transition to operations.

Responsibilities include managing milestones, dependencies, release gates, budgets, and cross-functional coordination with product, engineering, security, and risk teams; reporting to executives with status and decisions.

Qualifications

• Complex technical program and portfolio delivery.
• Integrated planning, dependency management, RACI, and RAID governance.
• Fixed-bid delivery and commercial governance.
• Release, change, quality, and acceptance management.
• Financial tracking, forecasting, and resource planning.
• Supplier and stakeholder coordination.
• Executive communication and reporting.
• Experience delivering enterprise cloud, data, AI/ML, or platform programs.
• Working knowledge of Agile, DevOps, product delivery, and IT service management practices.

Responsibilities

• Develop and manage the integrated program plan, milestones, deliverables, dependencies, and critical path.
• Establish program governance, RACI, RAID management, escalation paths, and reporting cadence.
• Coordinate product, engineering, architecture, security, risk, infrastructure, and business teams.
• Manage fixed-bid scope, financial performance, resource utilization, forecasts, and change requests.
• Track release gates, quality criteria, readiness evidence, business acceptance, and contractual deliverables.
• Facilitate steering committee meetings and provide executive-level status and decision reports.
• Manage suppliers and cross-functional delivery partners.
• Drive risk mitigation, issue resolution, program closeout, knowledge transfer, and operational transition.

Skills

Complex technical program delivery

Integrated planning

RACI governance

RAID governance

Fixed-bid delivery

Release management

Quality management

Forecasting

Agile practices

DevOps

IT service management

Executive communication

AI/ML program delivery

Enterprise cloud experience

Education

Bachelor's or Master's degree in engineering, computer science, business, or related discipline

Tools

PMP

PgMP

SAFe

Scrum

ITIL

Job description

NTT DATA in Charlotte, NC seeks an experienced Technical Program Manager to lead end-to-end delivery of enterprise AI and platform programs under fixed-bid engagements. You will drive integrated planning, governance, and transition to operations.

Responsibilities include managing milestones, dependencies, release gates, budgets, and cross-functional coordination with product, engineering, security, and risk teams; reporting to executives with status and decisions.