Remote AI Delivery & Engagement Lead

NTT DATA North America

Plano (TX)

On-site

USD 104,000 - 182,000

Full time

14 days+

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Job summary

NTT DATA North America is seeking an experienced AI Delivery Program Manager / Engagement Lead to drive strategic AI initiatives for a global banking client. This role leads end-to-end program delivery across multiple AI workstreams—from planning through deployment and business adoption—remote in the US with Plano, TX as a key delivery center.

The ideal candidate combines strong program leadership, Agile delivery expertise, stakeholder management, and governance experience while guiding

Qualifications

5+ years of Program Management or Engagement Management experience delivering enterprise technology initiatives.
3+ years leading AI, Data, Analytics, Digital Transformation, or Cloud programs.
5+ years applying Agile, Scrum, and iterative delivery methodologies in enterprise environments.
5+ years managing cross-functional teams across business and technology organizations.
5+ years managing executive stakeholders, client relationships, and governance forums.
3+ years managing enterprise governance, risk management, issue management, and delivery controls.
5+ years demonstrating strong communication, facilitation, negotiation, presentation, and executive reporting skills.
5+ years managing multiple concurrent workstreams, complex dependencies, and competing priorities within large-scale enterprise programs.

Responsibilities

Lead enterprise AI initiatives from planning through implementation and business adoption.
Establish program objectives, success metrics, delivery strategy, and governance framework.
Own overall program scope, schedule, budget, dependencies, risks, and delivery outcomes.
Coordinate multiple cross-functional teams including business, engineering, architecture, data, security, and vendor organizations.
Drive executive decision-making through clear communication, status reporting, and issue resolution.
Ensure delivery milestones are achieved while maintaining quality and customer satisfaction.
Lead Agile delivery practices across multiple product teams.
Facilitate sprint planning, backlog prioritization, release planning, and program increment activities.
Remove delivery impediments and drive continuous improvement across teams.
Monitor team velocity, delivery metrics, and program health.
Ensure Agile best practices are consistently applied throughout the engagement.
Lead identification, assessment, and documentation of program risks and issues throughout the AI engagement lifecycle.
Evaluate risk likelihood and business impact using established governance and risk assessment frameworks.
Develop mitigation strategies and contingency plans for high-priority risks.
Monitor medium- and low-priority risks while ensuring appropriate documentation and follow-up activities.
Escalate critical risks and issues to executive leadership in accordance with program governance.
Maintain comprehensive Risk and Issue Logs including ownership, impact assessments, action plans, target dates, and current status.
Integrate mitigation activities into project schedules, sprint plans, and delivery roadmaps.
Facilitate recurring risk review meetings to communicate status, emerging risks, and mitigation progress.
Coordinate issue resolution across business and technical stakeholders while driving timely decisions.
Proactively identify and address delivery challenges before they impact program objectives.
Build trusted relationships with client executives, business sponsors, product owners, and delivery teams.
Present program health, delivery progress, risks, financials, and strategic recommendations to executive leadership.
Serve as the primary engagement lead between NTT DATA and the client.
Ensure transparency through consistent reporting and governance communications.