Senior Enterprise Account Manager

SupportFinity™; San Francisco (CA); Hybrid; USD 207,000 - 258,000; Full time

Benefits offered by this job

Up to four weeks of remote work per year

Job summary

SupportFinity™ is hiring a Senior Enterprise Account Manager for its San Francisco office. The role involves managing a portfolio of high-value accounts and driving revenue through strategic client relationships.

The ideal candidate will have over 5 years of B2B sales experience, especially in SaaS or fintech, and a proven track record of success in managing complex accounts.

This hybrid position allows for flexibility while requiring in-office collaboration a few days per week. Competitive salary, benefits, and remote work options are part of the offering.

Qualifications

• 5+ years of B2B closing experience in SaaS or financial technology.
• Proven success managing enterprise-level accounts with complex deals.
• Consistent record of exceeding sales quotas in competitive environments.

Responsibilities

• Drive revenue growth by increasing card adoption among clients.
• Proactively mitigate churn risks and develop partnerships.
• Analyze account performance to identify expansion opportunities.
• Lead renewal and expansion cycles with strong negotiation outcomes.

Skills

B2B closing experience

Executive engagement

Enterprise-level account management

Salesforce proficiency

Revenue growth through upsell

Tools

Salesforce

Outreach

Gong

Job description

Why join us

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises— including DoorDash, Flexport, and Compass— use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What You’ll Do

As a Senior Enterprise Account Manager, you’ll own a portfolio of high-value accounts within Brex’s Enterprise and Upper Mid-Market segments.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office — Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Drive revenue growth across your book by strategically increasing card adoption and expanding client use of Brex’s Spend Management suite (Expense Management, Bill Pay, Travel, and global payments)
• Drive long-term retention by understanding client health and business needs, proactively developing and executing strategies to mitigate churn risk and solidify partnerships
• Proactively identify and prioritize expansion opportunities by analyzing account performance, usage headroom, and competitive signals
• Lead renewal and expansion cycles end-to-end, from early account strategy through negotiation and close, ensuring strong commercial outcomes
• Build executive-level relationships and multi-thread across stakeholders (finance, procurement, and operations) to strengthen account resilience, act as a trusted advisor, and uncover new areas for adoption and growth
• Operate with ownership, anticipating client needs, addressing risks early, and taking accountability for revenue and retention outcomes
• Partner cross-functionally with Customer Success, Solutions Consultants, Underwriting, RevOps, and Product to deliver unified client outcomes
• Maintain rigorous sales discipline with consistent pipeline hygiene, accurate forecasting, and comprehensive account planning.
• Surface insights and advocate for clients internally, influencing product roadmap and operational improvements
• Solve complex problems with judgment and creativity, converting competitive threats or risks into opportunities for retention and expansion

Requirements

• 5+ years of B2B closing experience in SaaS, payments, or financial technology
• Proven success managing enterprise-level accounts with complex deal cycles, executive engagement, and multi-threaded relationships
• Consistent record of exceeding quota and delivering top performance in competitive sales environments
• Demonstrated mastery of renewal and expansion cycles, including high-value negotiations and competitive displacements
• Track record of driving net revenue growth through upsell, cross-sell, and adoption of multi-product solutions
• Proficiency with sales tools and systems such as Salesforce, Outreach, and Gong, with strong pipeline and forecast discipline

Preferred Qualifications

• Deep knowledge of corporate cards, underwriting, rewards, or credit risk management
• Experience selling financial operations platforms (expense, travel, AP, or global payments)
• Recognition as a top performer (President’s Club, top stack rank, etc.) in prior roles
• Exposure to enterprise procurement processes and competitive SaaS/fintech sales cycles

Compensation

The expected OTE range for this role is $207,000 - $258,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

About the company

Brex