Senior Enterprise Account Director—CSP Growth

LotusFlare; Seattle (WA); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Competitive salary package

Paid lunch (In the office)

Private healthcare

Yearly bonus

Training and workshops

Top-of-the-class engineers to learn

Job summary

LotusFlare is seeking a Senior Account Director to lead a key US CSP account from our Seattle area team. You will own the end-to-end relationship, drive multi-year growth, and align LotusFlare’s digital commerce platform with customer business goals.

You will partner with Delivery, Product, and Engineering to ensure successful delivery, value realization, and a strong renewal cadence. This senior role requires established executive presence and cross-functional leadership in the North American

Qualifications

• 10+ years in enterprise account management or sales in telecom software.
• Proven success growing strategic enterprise accounts with cross-sell and upsell.
• Able to engage C-level executives and navigate complex organizations.
• Experience with contract negotiations and enterprise software agreements.
• Strong knowledge of North American CSP landscape and operators like AT&T/Verizon.

Responsibilities

• Own the overall account relationship for a strategic CSP in the US.
• Develop and execute a multi-year growth plan for LotusFlare footprints.
• Build trusted relationships with senior customer executives and stakeholders.
• Lead end-to-end commercial lifecycle: identification, qualification, negotiation, contracting, closure.
• Collaborate with Delivery, Product, and Engineering for successful delivery and value realization.
• Serve as primary commercial escalation point, manage risks and issues.
• Communicate customer feedback to influence product roadmap and innovations.
• Coordinate with Legal, Finance, and Commercial teams on renewals, SOWs, CRs, and POs.
• Maintain accurate forecasts, pipelines, and revenue projections in CRM.

Skills

Enterprise account management

Telecom BSS / OSS/BSS software

Executive stakeholder engagement

Cross-functional leadership

Commercial negotiations

Contract renewals & pricing

Sales / business development strategy

Forecasting & CRM

Relationship building

North American telecom market know-how

Tools

CRM systems

Job description

LotusFlare is seeking a Senior Account Director to lead a key US CSP account from our Seattle area team. You will own the end-to-end relationship, drive multi-year growth, and align LotusFlare’s digital commerce platform with customer business goals.

You will partner with Delivery, Product, and Engineering to ensure successful delivery, value realization, and a strong renewal cadence. This senior role requires established executive presence and cross-functional leadership in the North American