Senior Engineering Manager, One Agent Platform
Optimum
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Job summary
Optimum in Bethpage, NY seeks a highly experienced Manager of Software Engineering to lead the One Agent team developing a client-facing platform using Svelte and Go. You will own the roadmap, mentor engineers, and ensure secure, scalable software aligned with business goals.
You will drive agile delivery, partner with product/design, and oversee 24/7 service health, incident response, and performance improvements while shaping the architecture and technology strategy for customer-facing
Qualifications
- Bachelor's degree in CS or related field required.
- 8+ years of software development with 3+ years in leadership.
- Experience designing customer-facing or agent-facing solutions in Telecom.
- Strong architecture across address lookup, products, offers, catalog, cart, fulfillment, payments, orders.
- Experience with UI tech and integrating APIs, scripts, and SDKs.
Responsibilities
- Lead and grow a software engineering team.
- Drive tech feasibility, delivery, and quality with cross-functional teams.
- Define and align technology roadmaps with product goals.
- Communicate vision and roadmaps to diverse audiences.
- Oversee monitoring, SLOs, incident response, and reliability.
Skills
Education
Tools
Job description
Optimum in Bethpage, NY seeks a highly experienced Manager of Software Engineering to lead the One Agent team developing a client-facing platform using Svelte and Go. You will own the roadmap, mentor engineers, and ensure secure, scalable software aligned with business goals.
You will drive agile delivery, partner with product/design, and oversee 24/7 service health, incident response, and performance improvements while shaping the architecture and technology strategy for customer-facing
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