Senior Engineer, Strategic Solutions (hybrid schedule)

Eversource; Hartford (CT); Hybrid; USD 116,000 - 129,000; Full time

Job summary

Eversource is seeking a Senior Engineer, Strategic Solutions to advance Transmission Interconnections. The role applies engineering principles, systems thinking, and business analysis to optimize processes, data handling, and financial workflows while partnering with IT, vendors, and stakeholders.

Responsibilities include leading complex initiatives, developing requirements, and delivering sustainable solutions.

Qualifications

• Bachelor's degree in engineering is required.
• Minimum five years of related engineering, process, systems, or analytical experience is required.
• Experience with configurable platforms, workflow automation, data analysis, and reporting.
• Ability to translate complex or ambiguous needs into clear requirements, controls, and action plans.
• Strong communication, facilitation, change management, and project management skills.

Responsibilities

• Leads process improvement and strategic initiatives through analysis, requirements development, testing, implementation, adoption, and continuous improvement.
• Investigates complex problems, identifies root causes, and develops practical solutions to improve efficiency and data quality.
• Challenges inefficient practices and identifies opportunities to standardize, automate, or simplify workflows.
• Configures and supports monday.com, Jira, make.com, Power BI, SharePoint, and related platforms.

Skills

Process mapping

Requirements development

Systems analysis

Testing

Implementation

Continuous improvement

Data analysis

Communication

Change management

Project management

Cross-functional collaboration

Education

Bachelor's degree in engineering

Advanced related degree preferred

Tools

monday.com

Jira

make.com

Power BI

SharePoint

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Eversource is looking for a Senior Engineer, Strategic Solutions to support Transmission Interconnections. The Senior Engineer, Strategic Solutions helps shape how Transmission Interconnection work is performed at Eversource. This position applies engineering principles, systems thinking, and business analysis to improve processes, technology, data, financial workflows, and strategic initiatives. The Senior Engineer leads complex process and business system initiatives from problem definition through implementation and continuous improvement. The role develops requirements, designs future state processes, identifies efficiencies and automation opportunities, and partners with business, Information Technology, vendors, and consultants to deliver sustainable solutions. This is an opportunity for a motivated problem solver to make a visible difference. The successful candidate sees possibilities where others see obstacles, takes ownership of unclear or challenging work, and moves ideas from discussion to implementation. Success requires initiative, sound judgment, attention to detail, persistence, and the ability to build productive relationships while navigating change, resistance, and competing priorities. Assignments evolve with departmental needs. The Senior Engineer works across functional boundaries, assumes new or transitional responsibilities, and provides coverage when needed. This position engineers how Transmission Interconnection work is performed. Transmission planning, engineering design, accounting, and routine transaction processing are not primary responsibilities.

Essential Functions:

• Leads process improvement, business system, and strategic initiatives through analysis, requirements development, testing, implementation, adoption, and continuous improvement.
• Investigates complex problems, identifies root causes and dependencies, and develops practical solutions that improve efficiency, controls, data quality, compliance, financial accuracy, and customer experience.
• Challenges inefficient practices and identifies opportunities to simplify, standardize, automate, or eliminate manual work.
• Configures and supports monday.com, Jira, make.com, Power BI, SharePoint, and comparable platforms through workflows, automations, dashboards, reports, integrations, scripting, and data transformation.
• Improves billing, reconciliation, project cost, financial control, and reporting processes in partnership with financial and operational stakeholders.
• Builds alignment among businesses, Information Technology, vendors, consultants, and stakeholders with differing priorities and perspectives.
• Owns assigned priorities, milestones, deliverables, risks, documentation, and follow-up; raises concerns early and drives work to completion with limited direction.
• Supports the Lead Business Systems Analyst and provides guidance, knowledge transfer, temporary coverage, and continuity for transitioned responsibilities.
• Monitors relevant industry, regulatory, financial, process, and technology developments and recommends opportunities for improvement.
• Performs related duties and supports emerging departmental priorities as assigned.

Technical Knowledge/Skill/Education/Licenses/Certifications:

• Technical Knowledge/Skill: Advanced knowledge of process mapping, requirements development, systems analysis, testing, implementation, and continuous improvement.
• Ability to translate complex or ambiguous needs into clear processes, requirements, controls, recommendations, and action plans.
• Experience with configurable platforms, workflow automation, data analysis, reporting, and technical troubleshooting.
• Understanding of regulatory requirements, billing, reconciliation, project costs, accounting interfaces, and financial controls.
• Strong analytical, communication, facilitation, change management, conflict resolution, relationship management, organizational, and project management skills.
• Demonstrated initiative, adaptability, accountability, resourcefulness, emotional intelligence, sound judgment, and follow-through.
• Ability to learn quickly, balance urgency with accuracy, manage competing priorities, and produce results with limited direction.
• Willingness to question existing practices constructively, propose solutions, accept feedback, and contribute wherever needed.
• Utility, Transmission Interconnection, regulatory, accounting, finance, billing, or project management knowledge is preferred.

Education:

• A bachelor’s degree in engineering from an accredited college or university is required.
• Related education or experience in business, finance, technology, data, automation, process improvement, or project management is preferred.
• An advanced related degree is preferred but not required.

Experience:

• A minimum of five years of related engineering, process, systems, technology implementation, continuous improvement, project, or analytical experience is required.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Mental Aspects:

Work requires the ability to analyze complex and ambiguous issues, exercise sound judgment, manage multiple competing priorities, adapt to changing assignments, and independently determine appropriate courses of action. Must be able to navigate change, resistance, conflict, and difficult conversations while maintaining productive working relationships. Requires persistence, attention to detail, problem solving, critical thinking, organization, and the ability to work effectively with limited direction.

Eversource supports work-life balance by offering hybrid schedules for certain roles.

Competencies:

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is: $116,100.00-$129,000.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor Who we are:

Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.