Senior Engineer SDET

JetBlue; New York (NY); Sur place; USD 106 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) plan

Employee stock purchase plan

Travel benefits

Résumé du poste

JetBlue is seeking a Senior Software Development Engineer in Test (SDET) for Customer Support. The role focuses on building and maintaining automated tests, integrating them into CI/CD, and collaborating with engineers and product teams to improve automation coverage across applications.

Candidate will work with tools like Eggplant, Mabl, and Selenium, and participate in test reviews while supporting various environments and configurations. Some travel and on-site presence are required.

Qualifications

• Bachelor’s degree in Computer Science or a related field, or a combination of a high school diploma/GED and at least four years of related work experience.
• Three years of experience as part of a software development team of testers.
• Three years of experience using test management software.
• Strong knowledge of the software development lifecycle.
• Understanding of Microsoft Azure technologies.
• Willingness to travel overnight (10%).
• Ability to pass a pre-employment drug test and be legally eligible to work in the United States.

Responsabilités

• Develop, maintain and execute high quality automation tests for Customer Support applications.
• Write and maintain automated test scripts using Eggplant, Mabl, Selenium.
• Participate in automation script code reviews and integrate tests into CI/CD pipelines.
• Set up and maintain test environments, including emulators, simulators, and real devices.
• Document automation processes and provide training to QA and development teams.

Description du poste

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Long Island City, NY, US, 11101 Washington, DC, US, 20005 Orlando, FL, US, 32827 Salt Lake City, UT, US, 84121

Category: Information Technology

Position Summary

An opportunity for a Senior Software Development Engineer in Test (SDET) – Customer Support, the role will be working alongside an expanding development team, and candidate will be focusing on writing automated tests for Customer Support applications. The Senior SDET will be responsible for the management and integration of tests into a Continuous Development environment. The Senior SDET will collaborate with Test Engineers, Developers, and product Teams to allow for automation integration, environment mocking, Continuous Integration (CI)/Continuous Delivery (CD) Application Program Interface (API) integrations and other methods for defect detection earlier in the testing lifecycle. The Senior SDET will need to be able to integrate with Application lifecycle tools, like Jira or Qtest.

• Develop, maintain and execute high quality automation tests to ensure sufficient test
  coverage for Customer Support applications.
• Write and maintain automated test scripts using appropriate automation tools and frameworks (e.g., Eggplant, Mabl, Selenium).
• Participate in automation script code reviews.
• Work continuously with the development and test engineering teams to automate testing.
• Design and develop automation frameworks tailored to the specific needs of Customer Support application testing, incorporating best practices for modularity, reusability, and scalability.
• Strong experience with development and/or automation tools (Git, JIRA, Jenkins).
• Integrate automated tests into CI/CD pipelines to enable continuous testing and delivery of customer support applications, ensuring fast feedback on code changes.
• Set up and maintain test environments, including emulators, simulators, and real devices, to support automated testing across different configurations.
• Document automation processes, procedures, and best practices, and provide training and guidance to quality assurance (QA) and development teams on automation tools and techniques.
• Build new scripts and troubleshoot existing scripts. Solve complex records and run issues including complex correlation problems.
• Analyze test results and prioritize and log defects with appropriate information.
• Other duties as assigned.

Minimum Experience and Qualifications

• Bachelor’s degree in Computer Science or a relevant area; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• Three (3) years of previous experience as part of a Software Development Team of testers
• Three (3) years of previous experience using Test Management Software
• Strong knowledge of software development lifecycle
• Understanding of Microsoft Azure technologies
• Available for overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

• Experience in Eggplant tool and or Mabl is preferable
• Experience with testing and debugging applications across different devices and operating systems
• Knowledge of full app development lifecycle, from concept to deployment and maintenance
• Familiarity with Agile development methodologies, such as Scrum or Kanban
• Knowledge of different testing methodology
• Knowledge of Rest API and HTTP Methods
• Experience with API Testing tools Postman or RestAssured
• Knowledge of TCP/IP, Firewalls, Networking theory and server environments
• Knowledge of Testing windows desktop, Native Mobile App, web applications, web services and interfaces
• Knowledge of Microsoft Office Suite, including Outlook, Project, Excel, Word and Visio
• Focused and driven to excellence to ensure quality of deliverables
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment
• Excellent customer service and an understanding of how IT is ultimately delivered to the customer
• Expected in-office attendance
• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Mobile Devices, Laptop and related equipment
• Hybrid work environment
• Present for core hours but additional hours required for late releases approximately once per month

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $105,600.00 and $150,400.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City