Senior Engineer I - Business Process/Workflow Management

Microchip Technology Inc.; Chandler (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

Microchip Technology Inc is seeking a Senior Engineer to join the IT Business Process Workflow Tools Management team. You will analyze processes with business users, develop workflow solutions, and drive automation initiatives.

You will build integrations between workflow tools and external systems while creating user-focused training content. You will collaborate across technical and non-technical teams, maintain governance and access controls, and publish tutorials on Confluence.

Qualifications

• Experience with workflow automation and business process analysis.
• Experience collaborating with business users to gather requirements.
• Familiarity with workflow management platforms.
• Experience with scripting or programming, including Python and system integrations.
• Strong communication, training, and documentation skills.
• Ability to manage multiple priorities and collaborate across technical and non-technical teams.

Responsibilities

• Partner with business users to identify opportunities for process automation and digitization using workflow management tools.
• Support users in adopting and utilizing self-service workflow solutions effectively.
• Serve as the primary liaison between users and workflow tool vendors for migrations, troubleshooting, bug fixes, and enhancement requests.
• Develop and maintain integrations between workflow tools, external scripts, and databases.
• Create instructional materials, including documentation, tutorials, and training videos, and publish content on Confluence.
• Conduct user training sessions and promote best practices and broader adoption of workflow tools across the organization.
• Manage governance processes, user access controls, and permissions for workflow management platforms.
• Enhance, troubleshoot, and maintain a Python-based portal used for blueprint requests, issue tracking, and access management.

Skills

Workflow automation

Business process analysis

Scripting (Python)

Stakeholder collaboration

Education

Bachelor’s or Master’s degree in Instructional Design, Education, Computer Science, Information Systems, or a related field

Tools

Confluence

Job description

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Job Description

Microchip is seeking a Senior Engineer to join the IT Business Process Workflow Tools Management team. This role is ideal for a motivated professional who will be collaborating with business users to analyze processes, develop workflow solutions, and drive automation initiatives. The successful candidate will work closely with users to identify business processes suitable for automation or digitization using workflow management tools. This individual will help users adopt and maximize self-service workflow platforms while serving as a key liaison between internal stakeholders and workflow tool vendors for migrations, issue resolution, and feature gap analysis. This role also involves developing integrations between workflow tools and external systems, maintaining internal support platforms, and creating user-focused training and instructional content.

Key Responsibilities

• Partner with business users to identify opportunities for process automation and digitization using workflow management tools.
• Support users in adopting and utilizing self-service workflow solutions effectively.
• Serve as the primary liaison between users and workflow tool vendors for migrations, troubleshooting, bug fixes, and enhancement requests.
• Develop and maintain integrations between workflow tools, external scripts, and databases.
• Create instructional materials, including documentation, tutorials, and training videos, and publish content on Confluence.
• Conduct user training sessions and promote best practices and broader adoption of workflow tools across the organization.
• Manage governance processes, user access controls, and permissions for workflow management platforms.
• Enhance, troubleshoot, and maintain a Python-based portal used for blueprint requests, issue tracking, and access management.

Requirements/Qualifications

• Bachelor’s or Master’s degree in Instructional Design, Education, Computer Science, Information Systems, or a related field.
• 5-7.5 years of experience in workflow automation, business process analysis, or related IT systems roles.
• Experience working directly with business users to gather requirements and implement workflow solutions.
• Familiarity with workflow management platforms and process automation tools.
• Experience with scripting or programming, including Python and system integrations.
• Strong communication, training, and documentation skills.
• Ability to manage multiple priorities and collaborate across technical and non-technical teams.

Travel Time: 0% - 25%

Physical Attributes: Handling, Hearing, Seeing, Talking, Works Alone, Works Around Others

Physical Requirements: 100% inside, normal business hours

Microchip Technology Inc is an equal opportunity/affirmative action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.

At Microchip, employees are our greatest strength. As one of the top performing semiconductor companies in the world, we are led by a set of guiding values and a mission to empower innovation to enhance the human experience. We work tirelessly to create a company culture that highlights how important every employee is to our mission.