Senior Engineer I - Business Process/Workflow Management

Microchip Technology Inc. (China); Chandler (AZ); On-site; USD 105,000 - 145,000; Full time

Job summary

Microchip Technology Inc. seeks a Senior Engineer to join the IT Business Process Workflow Tools Management team. You will collaborate with business users to analyze processes, develop workflow solutions, and drive automation initiatives.

The role includes developing integrations with external systems, maintaining internal support platforms, and creating user-focused training content. You will help users adopt self-service workflow platforms, manage governance and access controls, and work with

Qualifications

• Bachelor's or Master's degree in Instructional Design, Education, Computer Science, Information Systems, or a related field.
• 5-7.5 years of experience in workflow automation, business process analysis, or related IT systems roles.
• Experience working directly with business users to gather requirements and implement workflow solutions.
• Familiarity with workflow management platforms and process automation tools.
• Experience with scripting or programming, including Python and system integrations.

Responsibilities

• Partner with business users to identify opportunities for process automation and digitization using workflow management tools.
• Support users in adopting and utilizing self-service workflow solutions effectively.
• Serve as the primary liaison between users and workflow tool vendors for migrations, troubleshooting bug fixes, and enhancement requests.
• Develop and maintain integrations between workflow tools, external scripts, and databases.
• Create instructional materials, including documentation, tutorials, and training videos, and publish content on Confluence.
• Conduct user training sessions and promote best practices and broader adoption of workflow tools across the organization.
• Manage governance processes, user access controls, and permissions for workflow management platforms.
• Enhance, troubleshoot, and maintain a Python-based portal used for blueprint requests, issue tracking, and access management.

Skills

Python scripting

Workflow knowledge

Requirement gathering

Communication

Education

Bachelor's or Master's degree in related field

Tools

Workflow management platforms

Python

Job description

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip's nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values ; we affectionately refer to it as the Aggregate System and it's won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Job Description

Microchip is seeking a Senior Engineer to join the IT Business Process Workflow Tools Management team. This role is ideal for a motivated professional who will be collaborating with business users to analyze processes, develop workflow solutions, and drive automation initiatives. The successful candidate will work closely with users to identify business processes suitable for automation or digitization using workflow management tools. This individual will help users adopt and maximize self-service workflow platforms while serving as a key liaison between internal stakeholders and workflow tool vendors for migrations, issue resolution, and feature gap analysis. This role also involves developing integrations between workflow tools and external systems, maintaining internal support platforms, and creating user-focused training and instructional content.

Key Responsibilities

• Partner with business users to identify opportunities for process automation and digitization using workflow management tools.
• Support users in adopting and utilizing self-service workflow solutions effectively.
• Serve as the primary liaison between users and workflow tool vendors for migrations, troubleshooting bug fixes, and enhancement requests.
• Develop and maintain integrations between workflow tools, external scripts, and databases.
• Create instructional materials, including documentation, tutorials, and training videos, and publish content on Confluence.
• Conduct user training sessions and promote best practices and broader adoption of workflow tools across the organization.
• Manage governance processes, user access controls, and permissions for workflow management platforms.
• Enhance, troubleshoot, and maintain a Python-based portal used for blueprint requests, issue tracking, and access management.

Requirements/Qualifications

• Bachelor's or Master's degree in Instructional Design, Education, Computer Science, Information Systems, or a related field.
• 5-7.5 years of experience in workflow automation, business process analysis, or related IT systems roles.
• Experience working directly with business users to gather requirements and implement workflow solutions.
• Familiarity with workflow management platforms and process automation tools.
• Experience with scripting or programming, including Python and system integrations.
• Strong communication, training, and documentation skills.
• Ability to manage multiple priorities and collaborate across technical and non-technical teams.

Travel Time

0% - 25%

Physical Attributes

Handling, Hearing, Seeing, Talking, Works Alone, Works Around Others

Physical Requirements

100% inside, normal business hours

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.

To all recruitment agencies : Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.