Senior Engineer: Cloud Infrastructure

Jack Henry & Associates, Inc.; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Jack Henry & Associates, Inc. is seeking an Infrastructure Engineer to join the Cloud Infrastructure team. The role focuses on building and operating core infrastructure services in cloud environments and enabling scalable, reliable delivery of applications across the platform.

The position supports remote work within the United States (excluding California) with on-call responsibilities and collaboration with product engineering to accelerate feature delivery and platform evolution.

Qualifications

• 6+ years of technical experience in software development or related field.
• Hands-on experience deploying and managing containerized applications.
• Practical experience with declarative service infrastructure environments using Terraform.
• Experience in AWS, Azure, and/or Google Cloud Platform (GCP).
• Programming experience in Go, Python, or Rust.
• Experience designing and implementing monitoring, logging, and tracing solutions.

Responsibilities

• Plan, design, and build core infrastructure systems for development and engineering teams.
• Debug production infrastructure issues impacting multiple services, performing root-cause analysis.
• Design and operate systems with focus on site health, reliability, and automated workload movement.
• Build platform solutions using Go/Python to improve developer velocity and delivery.
• Act as a collaborator and technical leader, promoting engineering best practices and coding standards.
• Partner with engineering teams to align platform solutions with product needs.
• Take ownership of complex technical challenges and drive to completion.
• May perform other duties as assigned.

Skills

Go

Python

Rust

Terraform

Cloud (AWS/Azure/GCP)

Unix/Linux

On-call rotations

Kubernetes

Education

Bachelor's degree

Tools

Prometheus

Grafana

Datadog

OpenTelemetry

Docker

Job description

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.

The Infrastructure Engineer will be a key contributor on Jack Henry Digital's Cloud Infrastructure team, responsible for building and operating the core systems that enable scalable, reliable delivery of application and infrastructure services in Google Cloud Platform (GCP). Our team owns deployment pipelines and collaborates closely with platform teams to deliver compute, identity, observability, tooling, and security capabilities across the organization.

We also collaborate deeply with product engineering teams to build highperformance, scalable, and secure services that power core business functions including transactions, payments, deposits, transfers, authentication, and platform integrations. Our work sits at the heart of the platform and directly enables teams across the company to move faster and more safely.

This position may be worked remotely within the United States, with the exception of California.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM).

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

• Plan, design, and build the core infrastructure systems used by Jack Henry's development and engineering teams.
• Debug critical production infrastructure issues impacting multiple services or sites, performing deep rootcause analysis to prevent recurrence.
• Design and operate systems with a strong focus on site health and reliability, enabling automated workload movement and failure avoidance.
• Use software development skills (e.g., Go, Python) to build and enhance platform solutions that improve developer velocity and accelerate feature delivery.
• Act as a proactive collaborator and emerging technical leader, promoting engineering best practices and guiding peers in areas such as design and coding standards.
• Partner closely with engineering teams to understand priorities and evolving needs, ensuring platform solutions keep pace with product development.
• Take ownership of complex technical challenges and drive them to successful completion.
• May perform other job duties as assigned.

What you'll need to have:

• Minimum of 6 years of technical experience in software development or related field.
• Preferred experience: C# Programmer, SQL admin, Debugging, Code management and Research and Development.
• Hands-on experience deploying and managing containerized applications.
• Practical experience in declarative service infrastructure environments, specifically using Terraform.
• Experience in an AWS, Azure, and/or GCP cloud environment.
• Programming experience in Go, Python, or Rust.
• Experience designing and implementing monitoring, logging, and tracing solutions (e.g., Prometheus, Grafana, Datadog, or OpenTelemetry).
• Familiarity operating in a Unix/Linux shell.
• Must be able to participate in on-call rotations.

What would be nice for you to have:

• Bachelor's degree.
• Proficiency building and scaling custom Kubernetes controllers and operators.
• Experience managing production environments in Google Cloud Platform (GCP).
• Experience with Service Mesh technologies (e.g., Istio, Linkerd).
• Experience with implementing and scaling relational databases, in-memory data structure stores, and streaming data pipelines (e.g., AlloyDB, Memorystore, Pub/Sub).
• Familiarity with the left side of the Agile manifesto and operating within various methods of implementation.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage