Senior Engagement Manager - Federal Data & Analytics Programs

FWI (FedWriters, Inc.); Washington (District of Columbia); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long-term and Short-term Disability

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FedWriters, Inc. invites a Senior Engagement Manager to lead day-to-day delivery of high-visibility data reporting and analytics for the U.S. Department of Homeland Security, OHSS.

You will be the single point of contact for program leadership and oversee a cross-functional team to ensure on-time, high-quality statistical products for senior DHS stakeholders. The role requires 5+ years in senior program management, strong client relationships, and proven multi-workstream oversight.

Qualifications

• Bachelor's degree required; 5+ years in senior-level program/engagement management.
• Experience coordinating multi-disciplinary technical and reporting teams.

Responsibilities

• Serve as the primary point of contact for DHS's Contracting Officer and Contracting Officer's Representative on all program matters.
• Maintain awareness of, and coordinate across, a multi-task program covering daily/weekly/monthly statistical reporting, ad hoc data dashboards, data validation, website content maintenance, and surge analytics support.
• Be available for client calls during core business hours and respond to technical issues within 24 hours.
• Lead resolution of technical and programmatic issues raised by the client, escalating and coordinating internally as needed.
• Support monthly status reporting, deliverable tracking, and quality review of contractor work products.
• Coordinate staffing continuity, ensuring the client always has a qualified point of contact even during team member absences.
• Partner with data, web development, and statistical staff to ensure consistent, accurate, and timely delivery across all task areas.

Skills

Client relationship management

Multi-workstream oversight

SLA discipline

Issue resolution and escalation

Deliverables management

Staffing and continuity planning

Cross-disciplinary leadership

Federal background clearance ability

Education

Bachelor's degree

Tools

MS Office

Job description

FedWriters, Inc. invites a Senior Engagement Manager to lead day-to-day delivery of high-visibility data reporting and analytics for the U.S. Department of Homeland Security, OHSS.

You will be the single point of contact for program leadership and oversee a cross-functional team to ensure on-time, high-quality statistical products for senior DHS stakeholders. The role requires 5+ years in senior program management, strong client relationships, and proven multi-workstream oversight.