Senior Engagement Manager

Quantiphi; United States; On-site; USD 150,000 - 190,000; Full time

Job summary

Quantiphi is seeking a Sr Engagement Manager to lead multi-functional AWS programs from planning through delivery, ensuring outcomes and customer satisfaction. You will guide a team of business analysts and engineers, align with roadmaps, and drive continuous improvements while engaging with senior stakeholders.

The role emphasizes strong leadership, project management, and the ability to translate business needs into scalable digital solutions across industries.

Qualifications

• Master's degree or equivalent practical experience.
• 8+ years delivering digital transformation projects to global clients.
• Experience in program management, client service, and/or management consulting.
• Experience leading teams on agile projects (scrum/kanban/XP).
• Strong communication with technical and business leaders at all levels.
• Ability to analyze data for decision making.
• Team management experience is a must.

Responsibilities

• Lead delivery management of multi-functional AWS programs including planning, delivery assurance, tracking, and risk mitigation.
• Ensure programs realize financial benefits and transformational outcomes; identify new business opportunities.
• Collaborate with engineering leads on multi-year roadmaps for product, applications, and services.
• Maintain quality execution and proactively resolve customer issues to drive satisfaction.
• Coordinate, measure, monitor, and communicate program health.
• Contribute to org-wide strategies and define team roadmaps aligned to the wider organization.
• Foster continuous improvement and transform how the team operates.
• Coach and mentor team members; recruit and develop skilled staff for service delivery.

Skills

Management

Leadership

Agile/Scrum

Program management

Client service

Data-driven decision making

Team coaching

AWS exposure

Education

Master's degree

Tools

AWS

Job description

Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies—we solve the problems that matter most to our clients.

Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries.

Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters.

We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including:

• 21 Google Cloud Partner of the Year awards in the past 10 years
• 3 AWS AI/ML Partner of the Year awards
• 3 NVIDIA Partner of the Year awards
• 3 Snowflake Partner of the Year awards
• Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms

Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators.

We are also proud to be certified as a Great Place to Work—reflecting our commitment to our people and our culture.

Role:

Sr Engagement Manager

Employment type:

Full Time

Experience:

8+ years

Location:

Remote (USA)

Description:

We are looking for a strong EM lead with people management experience to lead a team of business analysts and engineers focused on building and driving solutions and insights to drive business efficiency and customer experience. The ideal candidate will have strong project management, leadership and cross-group collaboration skills.

What You Will Do:

• As an Senior Engagement Manager, you’ll lead the delivery management of multi-functional medium/large scale AWS programs, covering project planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning.
• Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes, constantly identify and develop new business opportunities.
• Work with engineering leads in strategizing and executing multi-year roadmap on portfolio of products, applications, and services.
• Ensure quality execution and proactively identify potential customer issues and resolve them with speed and efficiency, to drive satisfaction, outcomes, and deliver positive customer partner experience.
• Coordinate, measure, monitor and communicate on program(s) health.
• Actively contribute to org-wide strategies, in defining and implementing those along with contributing to team’s roadmap and portfolio of services in alignment to the wider organization.
• Maintain a relentless focus across the team on continuous improvement, planning and implementing changes to process, service and technology to transform how the team operates.
• Build a collaborative environment - coach/mentor team members.
• Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract.

Basic Qualifications:

• Master's degree or equivalent practical experience.
• Minimum 8 yrs of experience in delivering digital transformation projects to global clients.
• Experience in program management, client service, and/or management consulting.
• Knowledge of leading teams on projects using agile methodology and frameworks like scrum, kanban or XP, etc.
• Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises.
• Aptitude in business analysis and leveraging quantitative analysis techniques for decision making.
• Ability to work with minimal supervision in a dynamic and time sensitive work environment.
• Knowledge and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing - AWS exposure is a value addition.
• Team management experience is a must.

What is in it for you:

• Join one of the world’s fastest-growing AI-first digital engineering companies and make a real impact at scale.
• Lead and collaborate with a high-energy team of talented, driven individuals solving complex, meaningful challenges.
• Work with Fortune 500 companies and disruptive innovators in a research-driven environment with 60+ patents.
• Stay ahead of the curve by gaining hands-on experience with cutting-edge AI, ML, data, and cloud technologies while continuously upskilling.