Engagement Manager

Quantiphi; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Quantiphi is seeking an experienced Engagement Manager to lead delivery management of multi-functional AWS programs. You will drive project planning, reporting, risk mitigation, and ensure the program delivers transformational outcomes while identifying new business opportunities.

You will work with engineering leads, coordinate cross-functional teams, and maintain program health, quality, and customer satisfaction.

Qualifications

• Master's degree or equivalent practical experience.
• Minimum 8 yrs of experience in delivering digital transformation projects to global clients.
• Experience in program management, client service, and/or management consulting.
• Knowledge of leading teams on projects using agile methodology and frameworks like scrum, kanban or XP, etc.

Responsibilities

• Lead delivery management of multi-functional AWS programs, including planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning.
• Ensure programs realize financial benefits and transformational outcomes; identify and develop new business opportunities.
• Collaborate with engineering leads to strategize and execute multi-year roadmap on products, apps, and services.
• Ensure quality execution and proactively identify customer issues, resolving them promptly to drive satisfaction and outcomes.
• Coordinate, measure, monitor and communicate program health.
• Contribute to org-wide strategies and define/implement roadmaps aligned with the wider organization.
• Foster continuous improvement and drive changes to processes, services, and technology to transform team operations.

Skills

Program management

Client service

Agile methodologies

Leadership

Communication

Education

Master's degree

Tools

AWS

Job description

About Quantiphi

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! About Quantiphi: Quantiphi is an award-winning, AI-First global digital engineering company that helps the world’s leading Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies—we solve the problems that matter most to our clients. Since our founding in 2013, Quantiphi has built a proven track record of turning complex challenges into meaningful outcomes across industries. Headquartered in Boston, with more than 4,000 professionals worldwide, we partner with global enterprises to deliver large-scale digital, cloud, and AI-driven transformation. #SolvingWhatMatters. We are an Elite and Premier partner to Google Cloud, AWS, NVIDIA, Snowflake, and other leading technology platforms, and our work has been recognized across the industry, including: 21 Google Cloud Partner of the Year awards in the past 10 years 3 AWS AI/ML Partner of the Year awards 3 NVIDIA Partner of the Year awards 3 Snowflake Partner of the Year awards Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms Quantiphi delivers First-in-class AI solutions across Life Sciences, Healthcare, Banking, Financial Services, CPG, Manufacturing, Energy, High-Tech, Telecommunications, etc., powered by cutting-edge Generative AI and Agentic AI accelerators. We are also proud to be certified as a Great Place to Work—reflecting our commitment to our people and our culture. For more details, visit: Website or LinkedIn Page

Role

Engagement Manager

Employment type: Full Time

Experience: 8+ years

Location: Remote (USA)

What You Will Do

• As an Senior Engagement Manager, you’ll lead the delivery management of multi-functional medium/large scale AWS programs, covering project planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning.
• Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes, constantly identify and develop new business opportunities.
• Work with engineering leads in strategizing and executing multi-year roadmap on portfolio of products, applications, and services.
• Ensure quality execution and proactively identify potential customer issues and resolve them with speed and efficiency, to drive satisfaction, outcomes, and deliver positive customer partner experience.
• Coordinate, measure, monitor and communicate on program(s) health.
• Actively contribute to org-wide strategies, in defining and implementing those along with contributing to team’s roadmap and portfolio of services in alignment to the wider organization.
• Maintain a relentless focus across the team on continuous improvement, planning and implementing changes to process, service and technology to transform how the team operates.
• Build a collaborative environment - coach/mentor team members.
• Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract.

Basic Qualifications

• Master's degree or equivalent practical experience.
• Minimum 8 yrs of experience in delivering digital transformation projects to global clients.
• Experience in program management, client service, and/or management consulting.
• Knowledge of leading teams on projects using agile methodology and frameworks like scrum, kanban or XP, etc.
• Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises.
• Aptitude in business analysis and leveraging quantitative analysis techniques for decision making.
• Ability to work with minimal supervision in a dynamic and time sensitive work environment.
• Knowledge and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing - AWS exposure is a value addition.
• Team management experience is a must.

What is in it for you

Join one of the world’s fastest-growing AI-first digital engineering companies and make a real impact at scale. Lead and collaborate with a high-energy team of talented, driven individuals solving complex, meaningful challenges. Work with Fortune 500 companies and disruptive innovators in a research-driven environment with 60+ patents. Stay ahead of the curve by gaining hands-on experience with cutting-edge AI, ML, data, and cloud technologies while continuously upskilling. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We are a team that dreams together and collaborates to ensure success. We are currently looking for exceptional individuals who can join us and contribute to a fun, diverse and hybrid work culture. As a part of the Quantiphi family, you will get ample opportunities to learn, grow and interact with colleagues from varied experience and backgrounds around the globe. Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of business. We solve the toughest and most complex business problems with the latest and cutting-edge technologies and to make this happen, we have a vibrant, diverse and talented set of professionals we proudly refer to as the Quantiphi family. Our culture is built on transparency, diversity, integrity, learning and growth. We are committed to provide our teams with an environment that helps them to learn, grow and flourish in their professional as well as personal lives.