Senior Endpoint & M365 Engineer – Global Enterprise

Subway Group; Shelton, Northern (CT, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Insurance Plans (Medical, Life)

Pension/401K/RSP

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Volunteering time

Job summary

Franchise World Headquarters, LLC in Shelton, CT is seeking a Senior Systems Engineer to join the Technology Infrastructure Operations & Support team. You will own the engineering, development, testing, and operational management of services supporting endpoint devices and the Microsoft 365 suite, ensuring solutions are properly designed and fit for Subway's global franchise network.

The ideal candidate combines hands-on expertise in endpoint management with the ability to mentor others,

Qualifications

• 5+ years of hands-on experience managing Microsoft 365 in an enterprise.
• Strong endpoint management knowledge (Intune, SCCM or equivalent).
• Experience mentoring analysts and engineers.
• Familiarity with ITIL/ITSM and SLA-driven operations.

Responsibilities

• Develop and maintain endpoint management solutions across M365 and collaboration tools.
• Plan and implement endpoint management and user experience improvements.
• Analyze technology trends and present recommendations to tech leadership.
• Provide technical direction and mentoring to the End-User Experience team.
• Track progress against SLAs and manage risks and resources.
• Lead external resources to support day-to-day endpoint and comms services.

Skills

Mentoring staff

Communication

Leadership

Education

Bachelor's degree in Business, Engineering, Computer Science, MIS, or related field

Tools

Microsoft 365

Intune

SCCM

Graph API

PowerShell

Job description

Franchise World Headquarters, LLC in Shelton, CT is seeking a Senior Systems Engineer to join the Technology Infrastructure Operations & Support team. You will own the engineering, development, testing, and operational management of services supporting endpoint devices and the Microsoft 365 suite, ensuring solutions are properly designed and fit for Subway's global franchise network.

The ideal candidate combines hands-on expertise in endpoint management with the ability to mentor others,