Senior Endpoint Engineer

Cianbro; Pittsfield (ME); Remote; USD 68,000 - 82,000; Full time

Job summary

Cianbro is seeking a Senior Endpoint Engineer to manage endpoint management platforms powering its distributed digital workplace. The role is remote-friendly and reports to the Director of IT End User Services, focusing on automation, change control, thorough documentation, and continuous improvement.

The ideal candidate has 5+ years in endpoint management, strong hands-on experience with Intune, Autopilot, and patch management in a Microsoft 365 environment, and is adept at enforcing security

Qualifications

• Experience managing endpoint standards, automation, lifecycle processes and reliability.
• Strong hands-on experience with Enterprise Microsoft 365, Windows and iOS devices.
• Knowledge of identity-based security, zero-trust concepts and CA policies.

Responsibilities

• Build, configure and maintain endpoint management using Intune, Autopilot, Absolute and RMM tools.
• Test and deploy profiles, policies, apps and remediations with controlled change management.
• Manage endpoint lifecycle from zero-touch enrollment to end of life and redeployment.
• Develop dashboards and analytics to measure device health, security and usability.
• Document standards, runbooks, inventory and lifecycle practices per enterprise standards.
• Collaborate with internal/external teams to meet enterprise requirements.
• Mentor junior team members and provide technical guidance.
• Travel to offices and jobsites to evaluate real-world endpoint experiences.

Skills

Endpoint management

Microsoft Intune

Autopilot

Patch management

PowerShell

Microsoft Graph

Zero Trust

Tools

Intune

Autopilot

Absolute

RMM platforms

Job description

Location: Remote

We are seeking a Senior Endpoint Engineer to manage the endpoint management platforms that power Cianbro's digital workplace. Reporting to the Director of IT End User Services, this hands-on role supports office, remote, mobile, and field-based users through modern endpoint management, best-practices and platforms. The ideal candidate brings deep technical expertise and a platform engineering mindset, taking pride in delivering exceptional technology experiences through automation, disciplined change management, strong documentation, and continuous improvement.

This role is responsible for delivering secure, standardized, scalable, and automated endpoint services that improve reliability and usability of endpoints across Cianbro's distributed workforce. The wage range for this position is $1,500.00 to $1,800.00 per week. Compensation will be determined based on knowledge and experience.

Job Responsibilities

• Build, configure and maintain endpoint management capabilities using Intune, Autopilot, Absolute, RMM platforms, patch management, and related tools.
• Use controlled management techniques to reliably test and deploy profiles, policies, applications, and remediations.
• Manage endpoint lifecycle from zero-touch provisioning and enrollment through recovery, redeployment and end of life.
• Develop reporting, experience monitoring, and analytics to measure and improve device health, reliability, usability, security and compliance.
• Develop and maintain standards, documentation, inventory, runbooks, configuration records, and lifecycle practices in accordance with approved enterprise standards.
• Partner with internal and external teams as required to ensure enterprise requirements are met.
• Serve as a senior technical resource for the Endpoint Engineering function, providing guidance, mentoring, and work direction to junior team members.
• Regular travel to offices and jobsites to meet with team members and evaluate/assess real-world experiences.

Qualifications/Requirements

• 5+ years experience in endpoint management, modern workplace engineering, infrastructure engineering, or related enterprise IT roles, with demonstrated experience managing endpoint standards, automation, lifecycle processes, usability, and operational reliability.
• 5+ years incremental hands-on experience managing Microsoft Intune, Autopilot, and patch management in an enterprise Microsoft 365 environment with Windows and Apple iOS devices. Absolute endpoint experience preferred.
• Skilled in endpoint management best practices covering enrollment, configuration profiles, compliance state management, application deployment, updates and patching, endpoint security policies, automated remediation, policy testing, reporting, support, and zero-touch provisioning.
• Solid understanding of identity-based Zero-trust concepts, Conditional Access, Microsoft Entra, policy lifecycle management, endpoint posture and security.
• Strong troubleshooting, root cause analysis, and problem-management skills for complex endpoint deployment, configuration, compliance, application, recovery, reporting, and user-experience issues.
• Experience engineering for remote, distributed, highly mobile endpoints with intermittent connectivity.
• Preferred qualifications include Microsoft certifications or equivalent experience in endpoint administration, M365, modern workplace engineering, identity, and security.
• Experience with PowerShell, Microsoft Graph, endpoint security tools, device recovery tools, and digital experience measurement platforms.

Cianbro is an employee-owned, tobacco-free, equal opportunity employer. We do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.