Senior Endpoint Engineer

Jobtailor; Colorado; On-site; USD 110,000 - 170,000; Full time

Job summary

Jobtailor in Colorado is seeking an experienced technology leader to own the Desktop Technology Strategy, aligning vendor plans with business goals and driving modernization across global environments.

The ideal candidate will hold a Bachelor's degree in Information Systems or Computer Science, 5+ years of related experience, and strong communication skills. Expertise with SCCM/Intune, Azure Virtual Desktop, Citrix, Nerdio, and ServiceNow is required.

Qualifications

• Bachelor’s degree or equivalent experience in information systems or computer science.
• Minimum 5+ years of related enterprise IT experience.
• Strong written and verbal communication for strategy articulation.
• Broad knowledge across web, database, data center, network, and workforce computing technologies.
• Deep understanding of modern endpoint management ecosystems (SCCM, Intune) and automation frameworks.
• Proven understanding of cloud technologies available.
• Experience modernizing legacy code and automations with SQL, Visual Studio, and GitHub.
• Experience with cloud-based virtual desktops (Azure Virtual Desktop, AWS WorkSpaces, Citrix, Nerdio) and ITSM processes (ServiceNow).
• Strong planning orientation and ability to influence diverse teams.

Responsibilities

• Maintain Enterprise Technology’s Desktop Technology Strategy and align strategic goals with business value.
• Provide direction for vendor desktop strategy and ensure cohesive technologies.
• Offer hands-on expertise to current desktop systems.
• Participate in strategic and operational planning with GTS service owners and staff.
• Consult on operational processes to maintain strategic alignment and minimize customer impact.
• Advise architecture teams on strategic technologies and design.
• Challenge status quo to bring more value through internal/external solutions.
• Research IT projects; assess technologies and services for performance management.

Skills

Desktop strategy

Endpoint management

Strategic planning

Cross-functional leadership

Cloud technologies

IT architecture

Communication skills

Learning agility

Education

Bachelor’s degree in Information Systems or Computer Science

Tools

SCCM

Intune

Azure Virtual Desktop

AWS WorkSpaces

Citrix

Nerdio

ServiceNow

SQL

Visual Studio

GitHub

Job description

Responsibilities

• Responsible for maintaining Enterprise Technology’s Desktop Technology Strategy, ensuring that corresponding strategic goals are planned, advanced and achieved, and that they deliver business value.
• Provides direction for the vendor desktop strategy to ensure those technologies are cohesive and in sync
• Provide hands on technology expertise to current desktop systems
• Strengthens alignment by participating in in strategic and operational planning activities involving GTS service owners and top technical staff.
• Provides consulting on operational processes to maintain strategic alignment and minimize customer impact.
• Provides consulting for architecture team in reviewing strategic technologies and solution design.
• Constantly engage in challenging the status-quo and bringing in more value to the organization through in-house/external technology solutions
• Conducts research for IT projects that are strategic in nature. Assess various technologies, products, and services related to the management of performance-based information.

Requirements

• Bachelor’s degree in Information Systems, Computer Science or technically related field, or an equivalent combination of education and experience may be considered.
• Minimum of 5+ years demonstrated related experience.
• Strong written and verbal communication skills enabling effective articulation of strategy
• Breadth of knowledge across majority of technology disciplines including web, database, data center, network, and workforce computing technologies
• Deep understanding of modern endpoint management ecosystems, including SCCM, Intune, and automated application delivery frameworks, with the ability to drive modernization and standardization across a global environment.
• Proven understanding of cloud technologies available
• Experience modernizing legacy code and automations with SQL databases, Visual Studio, and GitHub (branching, pull requests, CI), refactoring into maintainable, testable components.
• Experience with cloud-based virtual desktops including Azure Virtual Desktop (AVD), AWS WorkSpaces, Citrix, and Nerdio, covering deployment, scaling, image management, security, and cost optimization.
• Experience with ServiceNow (SNOW) and enterprise ITSM processes, including automated PC provisioning/build pipelines (physical and virtual), Hardware Asset Management (HAM), Software Asset Management (SAM), full asset and lifecycle management workflows, and cost/billing reconciliation.
• Strong understanding of technology architecture principles
• Ability to convert complex information into simple, explainable solutions
• Understanding of current and future business needs met by infrastructure platforms
• Possesses a strong planning orientation with integrative and strategic thinking skills
• Ability to quickly learn and apply new concepts and coach others in new technologies and strategies
• Ability to drive and achieve consensus/support from large diverse groups