Senior Employment Specialist

theirc; Atlanta (GA); Hybrid; USD 33,000 - 35,000; Full time

Job summary

The International Rescue Committee (IRC) in the United States seeks a Senior Employment Specialist to help newly arrived refugees attain self-sufficiency through employment preparation, job placement, and career advancement services. You will train and mentor colleagues while handling a complex caseload.

You will collaborate with area employers, track client progress, and support program quality assurance while ensuring DHS compliance and data accuracy.

Qualifications

• Bachelor's degree in social work or related field preferred.
• Minimum 2 years of employment services experience for refugees; 3+ preferred.
• Experience onboarding and training staff a plus.

Responsibilities

• Conduct intake, assessment and provide program orientation to clients eligible for employment services.
• Develop employment plans and budget strategies for each employable adult.
• Provide job readiness coaching and connect clients with job opportunities.
• Develop relationships with area employers and staffing agencies for opportunities.
• Input client data and track progress in databases for reporting.
• Train and mentor colleagues and support quality assurance activities.

Skills

Relationship building

Multicultural communication

Time management

Problem solving

Attention to detail

English proficiency

Valid driver’s license

Education

Bachelor's degree in social work or related field

Tools

Microsoft Office

Internet research

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

This position has an end date of September 30, 2027.

Job Overview

The Senior Employment Specialist assists newly arrived refugees and other qualified immigrants to attain self-sufficiency through employment by guiding them through employment preparation, coordinating job placements, and other career advancement services. In addition to serving a complex client caseload, the Senior Employment Specialist trains, guides, and mentors colleagues and supports program quality assurance efforts.

Major Responsibilities

Responsibilities include, but are not limited to:

• Conduct intake, assessment and provide program orientation to clients eligible for employment services. Develop comprehensive employment plans and budget strategies for each employable adult. Provide job readiness and job search coaching and connect clients with job opportunities.
• Develop and cultivate long-term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients.
• Assist clients and employers as necessary with post-placement issues and continuing employment needs.
• Monitor client job performance, wage levels, and related metrics.
• Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
• Provide employment Services to clients who have been in the USA for more than 8 months but less than five years under DHS.
• Ensuring that all the DHS required documentation and case notes are input on RPGIS database.
• Maintaining regular three months , six months, and one year follow-ups with clients after being employed.
• Initiating Family Self-Sufficiency Plans FSSPs for each individual within the household with a case note.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• Train new team members and provide guidance to colleagues on day-to-day challenges. Carry out program quality assurance activities as requested. May train and lead the activities of support staff, volunteers, and interns.
• Other duties as assigned.

Job Requirements

Education: Bachelor's degree in social work or related field of study preferred.

Work Experience: Minimum 2 years of experience successfully providing job readiness and placement services to refugee populations required; minimum of 3 years' experience strongly preferred.

Prior experience in onboarding and training staff and supporting quality assurance efforts a plus.

Demonstrated Skills & Competencies

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Proficient in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Valid driver's license and access to a personal, insured vehicle.

Working Environment

A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities. May require occasional weekend and/or evening work.

Compensation

($24.10 - $25.37). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards

All International