Senior Employment Specialist

International Rescue Committee; Atlanta (GA); Hybrid; USD 50,000 - 53,000; Full time

Job summary

International Rescue Committee (IRC) seeks a Senior Employment Specialist to assist newly arrived refugees and other qualified immigrants in attaining self-sufficiency through employment. You will guide employment preparation, coordinate job placements, mentor colleagues, and support program quality assurance efforts.

Responsibilities include intake, job readiness coaching, employer outreach, and tracking client outcomes.

Qualifications

• Bachelor’s degree in social work or related field preferred.
• 2+ years of experience providing job readiness and placement services to refugee populations; 3 years preferred.
• Experience in onboarding and training staff and supporting quality assurance a plus.

Responsibilities

• Conduct intake, assessment and provide program orientation; develop comprehensive employment plans and budget strategies.
• Develop and cultivate relationships with area employers and staffing agencies to identify job opportunities.
• Monitor client job performance, wage levels and related metrics; input data into databases.

Skills

Relationship building

Multicultural communication

Time management

Problem solving

Education

Bachelor's degree in social work

Tools

MS Office

Job description

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

This position has an end date of September 30, 2027.

Job Overview

The Senior Employment Specialist assists newly arrived refugees and other qualified immigrants to attain self-sufficiency through employment by guiding them through employment preparation, coordinating job placements, and other career advancement services. In addition to serving a complex client caseload, the Senior Employment Specialist trains, guides, and mentors colleagues and supports program quality assurance efforts.

Major Responsibilities

Responsibilities include, but are not limited to:

• Conduct intake, assessment and provide program orientation to clients eligible for employment services. Develop comprehensive employment plans and budget strategies for each employable adult. Provide job readiness and job search coaching and connect clients with job opportunities.
• Develop and cultivate long-term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients.
• Assist clients and employers as necessary with post-placement issues and continuing employment needs.
• Monitor client job performance, wage levels, and related metrics.
• Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
• Provide employment Services to clients who have been in the USA for more than 8 months but less than five years under DHS.
• Ensuring that all the DHS required documentation and case notes are input on RPGIS database.
• Maintaining regular three months , six months, and one year follow-ups with clients after being employed.
• Initiating Family Self-Sufficiency Plans FSSPs for each individual within the household with a case note.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• Train new team members and provide guidance to colleagues on day-to-day challenges. Carry out program quality assurance activities as requested. May train and lead the activities of support staff, volunteers, and interns.
• Other duties as assigned.

Job Requirements

Education

Bachelor’s degree in social work or related field of study preferred.

Work Experience

• Minimum 2 years of experience successfully providing job readiness and placement services to refugee populations required; minimum of 3 years’ experience strongly preferred.
• Prior experience in onboarding and training staff and supporting quality assurance efforts a plus.

Demonstrated Skills & Competencies

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Proficient in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.

Working Environment

• A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation

( $24.10 - $25.37). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Benefits

IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.