Senior Employment Law Case Manager

020 Cisco Systems, Inc.; North Carolina; On-site; USD 138,000 - 174,000; Full time

Job summary

Cisco Systems, Inc. in the United States seeks a skilled People Legal (Employment Law) Case Manager to lead investigations, draft agency responses, and guide strategic risk management across the Americas.

You will collaborate with Americas counsel, HR professionals, and outside counsel to protect Cisco’s interests while applying modern legal tech to streamline case workflows and ensure regulatory compliance.

Qualifications

• Bachelor’s degree from an accredited institution.
• 7+ years of dedicated experience in substantive employment law, complex Employee Relations investigations, or legal case management.
• Agency & Charge Experience: Proven track record of independently managing, investigating, and drafting responses to EEOC or state agency discrimination and retaliation charges.
• Communication & Drafting: Exceptional written and verbal communication skills with the ability to distill complex fact patterns into clear, persuasive executive summaries and legal responses.

Responsibilities

• Lead end-to-end investigation, strategy, and defense for single-plaintiff employment disputes across the Americas.
• Manage responses to federal, state, and local agency charges, letters, and arbitration demands.
• Conduct rigorous internal investigations, interview key witnesses and managers, gather relevant records, and synthesize timelines.
• Draft agency position statements, mediation briefs, demand letter responses, and dispute summaries.
• Prepare Cisco’s corporate representative at administrative agency fact-finding conferences, mediations, arbitrations, and depositions as needed.
• Oversee discovery processes and ensure data preservation compliance.
• Identify recurring workplace trends and collaborate with HR to refine internal policies and mitigate risk.
• Leverage AI-powered tools to accelerate research and case workflow management.

Skills

Employment law

Case management

Investigation

Litigation support

Education

Bachelor's degree

Tools

eDiscovery tools

Job description

Cisco Systems, Inc. in the United States seeks a skilled People Legal (Employment Law) Case Manager to lead investigations, draft agency responses, and guide strategic risk management across the Americas.

You will collaborate with Americas counsel, HR professionals, and outside counsel to protect Cisco’s interests while applying modern legal tech to streamline case workflows and ensure regulatory compliance.