Senior Employee Benefits Consultant

Usi, Inc.; Charlotte (NC); On-site; USD 80,000 - 90,000; Full time

Job summary

USI, a leading insurance brokerage and consulting firm, seeks a consultative account management partner for small employee benefits accounts in Charlotte, NC. You will serve as day-to-day contact for larger clients, lead meetings, and guide clients through plan design transitions and compliance requirements.

Responsibilities include product evaluation, renewal negotiations, and coordinating communications with carriers and employees.

Qualifications

• 4+ years in employee benefits or related marketplace.
• Life & Disability insurance license required.
• Bachelor’s degree preferred.
• Proficient with internet-based programs and MS Office.

Responsibilities

• Provide proactive, consultative support to a book of assigned clients. Lead all meetings and interactions with clients.
• Evaluate Select product offerings and/or alternative funding programs for clients. Guide clients through transfer to alternative funding designs. Educate on underwriting and compliance requirements.
• Interpret clients’ current coverage plans, identify gaps, and recommend opportunities to expand coverage. Provide insurance technical expertise.
• Educate, advise, and aid clients on all compliance topics including ERISA, COBRA, FMLA, 5500s and Health Care Reform.
• Act as primary contact between clients and insurance carriers and respond to information requests.
• Accountable for marketing and placement of client insurance renewals and new business, including evaluating plan options and negotiating renewals.
• Provide insurance plan options and recommendations to clients and communicate final placement details to insurers, clients, and participants.
• Develop employee communications for renewal changes, enrollment procedures, benefit changes and clarifications.
• Introduce clients to USI Benefit Resource Center for resolution support.
• Provide oversight with employee enrollment and billing issues; introduce clients to USI value-add services.
• Maintain accuracy in agency management and document management systems; ensure deliverable standards and participate in peer review.
• Keep current with industry information, technology, and trends.

Skills

Employee benefits experience

Customer service experience

MS Office

Strong communication

Problem solving

Prioritization

Education

College degree

Tools

Internet-based tools

Job description

USI, a leading insurance brokerage and consulting firm, seeks a consultative account management partner for small employee benefits accounts in Charlotte, NC. You will serve as day-to-day contact for larger clients, lead meetings, and guide clients through plan design transitions and compliance requirements.

Responsibilities include product evaluation, renewal negotiations, and coordinating communications with carriers and employees.