Senior Emergency Dept Patient Access Specialist III

Enloe Health; Chico (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Retirement match

Paid time off

Extended Sick Leave

FSAs

Employee Assistance Program

Educational Assistance

Job summary

Enloe Health in Chico, CA seeks a Patient Access Representative III for the Emergency Department to collect and analyze patient data for fast, accurate registration. You will support efficient operations, patient satisfaction, and compliant processes in a high‑volume environment.

The role requires excellent customer service, strong communication, and the ability to work in a fast-paced team with sensitivity to patients and families.

Qualifications

• Customer service experience in a hospital or clinic setting.
• Ability to handle multiple data elements accurately under pressure.
• Proficiency with Word/Excel/Outlook and privacy compliance.

Responsibilities

• Register patients in the ED with accurate demographic, insurance and financial data.
• Provide routine and advanced access activities to support operations.
• Maintain confidentiality and follow regulatory requirements.
• Collaborate with clinicians and staff to promote patient satisfaction.

Skills

Customer service

Interpersonal skills

Multidisciplinary teamwork

Communication under stress

Organization

Reliability

Tools

Microsoft Office

Job description

Enloe Health in Chico, CA seeks a Patient Access Representative III for the Emergency Department to collect and analyze patient data for fast, accurate registration. You will support efficient operations, patient satisfaction, and compliant processes in a high‑volume environment.

The role requires excellent customer service, strong communication, and the ability to work in a fast-paced team with sensitivity to patients and families.