Senior Eloqua & CRM Integration Architect

Aon; Illinois; On-site; USD 67,000 - 105,000; Full time

Benefits offered by this job

401(k) savings plan with employer-conb

Employee stock purchase plan

Long-term incentive awards

Medical, dental and vision insurance

Paid time off and holidays

Commuter benefits

Tuition assistance

Employee assistance program

Job summary

Aon is seeking a Senior Marketing Automation Engineer to own Oracle Eloqua architecture and its integration with Oracle CRM (Redwood) and other enterprise systems. You will lead data models, explain integration patterns, and ensure governance across the marketing automation stack.

You will collaborate with Marketing Operations, CRM, IT, and data teams to design, implement, and maintain capabilities powering campaigns, journeys, data quality, and platform reliability.

Qualifications

• Minimum 3+ years of hands-on technical experience with Oracle Eloqua, including Program Canvas or Program Builder for data workflows, custom objects, complex data relationships, integration configuration, CRM integration apps, APIs, and advanced platform configuration is preferred
• Demonstrable experience designing, implementing, and maintaining Eloqua-to-CRM integrations, ideally with Oracle CRM or Redwood, including data mapping, synchronization, fix, monitoring, and governance.
• Good understanding of data modeling, data quality management, deduplication, normalization, consent, preference management, and marketing automation data governance.

Responsibilities

• Lead the technical architecture of Oracle Eloqua, including instance configuration, environments, integration patterns, data structures, shared assets, naming conventions, and scalable configuration standards.
• Design and maintain Eloqua data models across contacts, accounts, custom objects, shared lists, shared filters, and related structures to support current and future business needs.
• Lead the design and implementation of integrations between Eloqua and Oracle CRM (Redwood), including field mapping, sync rules, error handling, batch and near real-time synchronization patterns, and monitoring strategies.
• Collaborate with integration and IT teams to architect and maintain data flows using APIs, ETL, iPaaS platforms, or other enterprise integration capabilities.
• Define and implement data quality rules for records entering Eloqua, including standardization, validation, duplication, enrichment, and alignment with CRM and enterprise data models.
• Configure and maintain consent, subscription management, and preference center capabilities, ensuring accurate reflection across Eloqua and CRM.
• Build and maintain technical frameworks in Eloqua, including global data processing programs, normalization programs, lead scoring implementation, AppCloud apps, extensions, and reusable technical building blocks.
• Configure complex Program Canvas or Program Builder flows for data processing, routing, enrichment, and platform-level automation, while enabling non-technical users to implement campaigns within a governed framework.
• Lead or support Eloqua and CRM migration, re-implementation, upgrade, and platform enhancement efforts, including data assessment, mapping, transformation, cutover planning, validation, reconciliation, regression testing, and UAT.
• Monitor and fix integration failures, CRM sync issues, logs, and data anomalies; design alerting and monitoring approaches to proactively detect and resolve issues.
• Create and maintain user documentation, runbooks, knowledge articles, data dictionaries, mapping documents, and configuration plans covering integrations, data flows, processing programs, and system behavior.
• Serve as a main technical point of contact for Eloqua-related questions from Marketing Operations, CRM administrators, and integration or engineering teams.

Skills

Oracle Eloqua

Eloqua-CRM integrations

APIs

Data modeling

Documentation

Program Canvas/Program Builder

CRM integration

iPaaS

Education

Bachelor's degree in Computer Science or equivalent

Tools

Oracle Eloqua

Oracle CRM/Redwood

APIs

ETL

iPaaS

Job description

Aon is seeking a Senior Marketing Automation Engineer to own Oracle Eloqua architecture and its integration with Oracle CRM (Redwood) and other enterprise systems. You will lead data models, explain integration patterns, and ensure governance across the marketing automation stack.

You will collaborate with Marketing Operations, CRM, IT, and data teams to design, implement, and maintain capabilities powering campaigns, journeys, data quality, and platform reliability.