Senior Marketing Automation Engineer

Aon; Illinois; On-site; USD 67,000 - 105,000; Full time

Benefits offered by this job

401(k) savings plan with employer-conb

Employee stock purchase plan

Long-term incentive awards

Medical, dental and vision insurance

Paid time off and holidays

Commuter benefits

Tuition assistance

Employee assistance program

Job summary

Aon is seeking a Senior Marketing Automation Engineer to own Oracle Eloqua architecture and its integration with Oracle CRM (Redwood) and other enterprise systems. You will lead data models, explain integration patterns, and ensure governance across the marketing automation stack.

You will collaborate with Marketing Operations, CRM, IT, and data teams to design, implement, and maintain capabilities powering campaigns, journeys, data quality, and platform reliability.

Qualifications

• Minimum 3+ years of hands-on technical experience with Oracle Eloqua, including Program Canvas or Program Builder for data workflows, custom objects, complex data relationships, integration configuration, CRM integration apps, APIs, and advanced platform configuration is preferred
• Demonstrable experience designing, implementing, and maintaining Eloqua-to-CRM integrations, ideally with Oracle CRM or Redwood, including data mapping, synchronization, fix, monitoring, and governance.
• Good understanding of data modeling, data quality management, deduplication, normalization, consent, preference management, and marketing automation data governance.

Responsibilities

• Lead the technical architecture of Oracle Eloqua, including instance configuration, environments, integration patterns, data structures, shared assets, naming conventions, and scalable configuration standards.
• Design and maintain Eloqua data models across contacts, accounts, custom objects, shared lists, shared filters, and related structures to support current and future business needs.
• Lead the design and implementation of integrations between Eloqua and Oracle CRM (Redwood), including field mapping, sync rules, error handling, batch and near real-time synchronization patterns, and monitoring strategies.
• Collaborate with integration and IT teams to architect and maintain data flows using APIs, ETL, iPaaS platforms, or other enterprise integration capabilities.
• Define and implement data quality rules for records entering Eloqua, including standardization, validation, duplication, enrichment, and alignment with CRM and enterprise data models.
• Configure and maintain consent, subscription management, and preference center capabilities, ensuring accurate reflection across Eloqua and CRM.
• Build and maintain technical frameworks in Eloqua, including global data processing programs, normalization programs, lead scoring implementation, AppCloud apps, extensions, and reusable technical building blocks.
• Configure complex Program Canvas or Program Builder flows for data processing, routing, enrichment, and platform-level automation, while enabling non-technical users to implement campaigns within a governed framework.
• Lead or support Eloqua and CRM migration, re-implementation, upgrade, and platform enhancement efforts, including data assessment, mapping, transformation, cutover planning, validation, reconciliation, regression testing, and UAT.
• Monitor and fix integration failures, CRM sync issues, logs, and data anomalies; design alerting and monitoring approaches to proactively detect and resolve issues.
• Create and maintain user documentation, runbooks, knowledge articles, data dictionaries, mapping documents, and configuration plans covering integrations, data flows, processing programs, and system behavior.
• Serve as a main technical point of contact for Eloqua-related questions from Marketing Operations, CRM administrators, and integration or engineering teams.

Skills

Oracle Eloqua

Eloqua-CRM integrations

APIs

Data modeling

Documentation

Program Canvas/Program Builder

CRM integration

iPaaS

Education

Bachelor's degree in Computer Science or equivalent

Tools

Oracle Eloqua

Oracle CRM/Redwood

APIs

ETL

iPaaS

Job description

Senior Marketing Automation Engineer - Oracle Eloqua & CRM Integration

The Senior Marketing Automation Engineer - Oracle Eloqua & CRM Integration (Redwood) serves as the technical guide for Oracle Eloqua and its integration with Oracle CRM (Redwood) and other enterprise systems. This role owns Eloqua architecture, data models, integrations, and advanced configuration to ensure a robust, scalable, and well-governed marketing automation stack.

You will partner closely with Marketing Operations, CRM, IT, integration, data, security, and compliance teams to design, implement, and maintain the technical capabilities that power campaigns, customer journeys, data quality, and platform reliability.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Platform architecture, integration, and data ownership

• Lead the technical architecture of Oracle Eloqua, including instance configuration, environments, integration patterns, data structures, shared assets, naming conventions, and scalable configuration standards.
• Design and maintain Eloqua data models across contacts, accounts, custom objects, shared lists, shared filters, and related structures to support current and future business needs.
• Lead the design and implementation of integrations between Eloqua and Oracle CRM (Redwood), including field mapping, sync rules, error handling, batch and near real-time synchronization patterns, and monitoring strategies.
• Collaborate with integration and IT teams to architect and maintain data flows using APIs, ETL, iPaaS platforms, or other enterprise integration capabilities.

Governance, data quality, and advanced Eloqua configuration

• Define and implement data quality rules for records entering Eloqua, including standardization, validation, duplication, enrichment, and alignment with CRM and enterprise data models.
• Configure and maintain consent, subscription management, and preference center capabilities, ensuring accurate reflection across Eloqua and CRM.
• Build and maintain technical frameworks in Eloqua, including global data processing programs, normalization programs, lead scoring implementation, AppCloud apps, extensions, and reusable technical building blocks.
• Configure complex Program Canvas or Program Builder flows for data processing, routing, enrichment, and platform-level automation, while enabling non-technical users to implement campaigns within a governed framework.

Platform evolution, documentation, and enablement

• Lead or support Eloqua and CRM migration, re-implementation, upgrade, and platform enhancement efforts, including data assessment, mapping, transformation, cutover planning, validation, reconciliation, regression testing, and UAT.
• Monitor and fix integration failures, CRM sync issues, logs, and data anomalies; design alerting and monitoring approaches to proactively detect and resolve issues.
• Create and maintain user documentation, runbooks, knowledge articles, data dictionaries, mapping documents, and configuration plans covering integrations, data flows, processing programs, and system behavior.
• Serve as a main technical point of contact for Eloqua-related questions from Marketing Operations, CRM administrators, and integration or engineering teams.

How this opportunity is different

This role is an opportunity to shape the technical foundation of a global marketing automation and CRM ecosystem. You will not only support Eloqua configuration; you will influence how the platform is architected, integrated, governed, monitored, documented, and evolved. The work sits at the intersection of marketing technology, CRM, data engineering, integration, security, compliance, and business enablement, giving you broad visibility and significant impact across the organization.

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Skills and experience that will lead to success

• Minimum 3+years of hands-on technical experience with Oracle Eloqua, including Program Canvas or Program Builder for data workflows, custom objects, complex data relationships, integration configuration, CRM integration apps, APIs, and advanced platform configuration is preferred
• Demonstrable experience designing, implementing, and maintaining Eloqua-to-CRM integrations, ideally with Oracle CRM or Redwood, including data mapping, synchronization, fix, monitoring, and governance.
• Good understanding of data modeling, data quality management, deduplication, normalization, consent, preference management, and marketing automation data governance.
• Experience using APIs, ETL, iPaaS, or related integration tools to connect marketing automation platforms with CRM and enterprise systems.
• Ability to create clear technical documentation, translate business and marketing requirements into technical specifications, and guide stakeholders on data flow, field usage, and system behavior.

Preferred experience

• Oracle Eloqua and Oracle CRM or Redwood technical certifications.
• Experience with additional martech and data platforms, such as CDPs, data warehouses, event platforms, or identity resolution capabilities.
• Background in software engineering, marketing systems engineering, data engineering, or related technical disciplines.
• Experience supporting a large, global B2B organization with complex account hierarchies, stakeholder groups, and governance models.

Education:

Bachelor's degree in computer Science or equivalent industry experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is [$67000 to $105000] annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

A summary of all the benefits offered for this position:

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon's discretion
• medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.