Senior Education Consultant

Tradewind Subs; Los Angeles (CA); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

25 days PTO

Company-paid holidays

Hybrid work arrangement

Phone & internet allowance

Relocation assistance

Job summary

Tradewind Subs is seeking a Senior Education Consultant in Downtown Los Angeles. The role focuses on owning a desk, managing School Partners and Educators, and delivering profit. Travel across Southern California is expected as required, with a strong emphasis on relationships and performance.

You will be responsible for building partner networks, forecasting staffing needs, and maintaining excellent service delivery, while working within a collaborative Education Consultant Team.

Qualifications

• 2+ years of relevant professional experience in recruitment, staffing, account management, customer service, sales, education or another fast-paced, relationship-focused environment.
• Proven ability to build and manage strong client relationships and achieve commercial targets.
• Excellent communication, organization and time-management skills, with the ability to manage competing priorities.

Responsibilities

• Own and develop a successful commercial desk, delivering consistent performance across bookings, gross profit and margin.
• Manage allocated School Partners, Educators and bookings, day-to-day and forward staffing requirements.
• Anticipate demand through forward planning and prebooking to increase usage and grow accounts.
• Maintain CRM, booking, pay and charge information and resolve day-to-day issues independently.

Skills

Account management

Customer service

Sales

Education sector knowledge

Communication

Time management

Independence

Local travel

Job description

Tradewind Subs - Senior Education Consultant

Reports to: City Manager. Classification: Full-Time, Exempt. Additional hours may occasionally be required to support business needs. Salary: $80,000-$85,000 base salary, plus monthly commission. Location: Hybrid, Downtown Los Angeles.

Position Summary

The Senior Education Consultant plays a key role in the continued growth and success of Tradewind Subs, taking ownership of a portfolio of School Partners, Educators and bookings while delivering strong and sustainable commercial performance. As a Senior Education Consultant, you will be responsible for building and maintaining strong relationships with School Partners, developing a reliable Educator pipeline and matching outstanding Educators with schools across Southern California. You will manage day-to-day and forward staffing requirements, proactively identify opportunities to grow School Partner usage and ensure both School Partners and Educators receive an outstanding level of service. This is a senior role within the Education Consultant Team. Alongside taking full ownership of your own desk, you will be expected to operate with a high level of accountability and sound judgement, support less experienced colleagues and contribute positively to the wider success of the TWS team.

Key Responsibilities

Commercial Performance & Desk Ownership

• Own and develop a successful commercial desk, delivering consistent performance across bookings, gross profit and margin.
• Manage allocated School Partners, Educators and bookings, including day-to-day, forward and long-term staffing requirements.
• Anticipate demand through effective forward planning and prebooking, identifying opportunities to increase usage and grow accounts.
• Maintain accurate CRM, booking, pay and charge information and resolve day-to-day issues independently.
• Work closely with Payroll, Compliance, Onboarding and Partnerships to deliver an outstanding service.

School Partner & Educator Management

• Build and maintain strong relationships with School Partners, understanding their staffing needs and acting as a trusted, responsive point of contact.
• Build and manage a reliable Educator pipeline aligned to School Partner demand.
• Match Educators effectively based on experience, availability, location and suitability, maximizing utilization and successful placements.
• Maintain regular communication with Educators regarding availability, bookings and performance.
• Work with Onboarding to identify and prioritize Educator recruitment requirements.

Team Contribution

• Support the wider Education Consultant Team to maximize bookings and gross profit, sharing Educators, information and opportunities where appropriate.
• Support and guide less experienced colleagues, demonstrating the standards expected of a Senior Education Consultant.
• Contribute positively to team meetings, Sales Days and wider Company initiatives.
• Undertake additional responsibilities and projects in line with business needs.

Key Performance Indicators (KPIs)

Success will be measured through:

• Bookings, gross profit and margin.
• School Partner usage, retention and account growth.
• Educator registrations, pipeline strength and utilization.
• Forward bookings, prebookings and long-term placements.
• CRM and operational accuracy.
• Contribution to wider team performance.

Skills & Experience

• 2+ years of relevant professional experience in recruitment, staffing, account management, customer service, sales, education or another fast-paced, relationship-focused environment.
• No specific degree or education qualification is required. We value relevant experience, commercial ability and demonstrated performance.
• Proven ability to build and manage strong client relationships and achieve commercial targets.
• Excellent communication, organization and time-management skills, with the ability to manage competing priorities.
• Strong customer service, professionalism, accountability and attention to detail.
• Ability to work independently, take ownership and use sound judgement.
• Ability and willingness to travel locally across Los Angeles and Southern California as required for School Partner visits, meetings, events and other business activities.
• A valid driver's license and reliable access to a vehicle are essential, as the role requires driving to School Partner sites, meetings, events and other business locations across Los Angeles and Southern California as part of the position.
• A valid driver's license and reliable access to a vehicle are essential, as the role requires driving to School Partner sites, meetings, events and other business locations across Los Angeles and Southern California as part of the position.

Desirable

• Knowledge of the Los Angeles education market.
• Experience using CRM, ATS or staffing-management systems.
• Experience supporting or guiding less experienced colleagues.

Personal Attributes

The successful candidate will be:

• Commercially driven, proactive and results-focused.
• Professional, approachable and relationship-focused.
• Organized, accountable and comfortable taking ownership.
• Solutions-focused, calm under pressure and confident using sound judgement.
• Collaborative and committed to supporting the wider team.
• Passionate about delivering outstanding service to TWS School Partners and Educators.

Compensation & Commission

Competitive base salary of $80,000-85,000. Monthly commission paid in addition to base salary, providing the opportunity to increase overall earnings through strong individual performance. Commission is linked to clearly defined commercial performance measures, including bookings and gross profit performance. Full details of the commission structure will be provided during the recruitment process.

Benefits

• 25 days of paid time off (PTO) per year.
• Company-paid holidays.
• Reduced hours during the School Holidays.
• Hybrid working arrangement.
• Monthly phone and internet allowance.

Fair Chance Policy

Tradewind Subs complies with the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring Ordinance. Qualified applicants with criminal histories will be considered for employment in a manner consistent with these laws. Criminal background inquiries will only be conducted after a conditional offer of employment has been made.

Equal Employment Opportunity

Tradewind Subs is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, sexual orientation, gender identity, gender expression, or any other characteristic protected by applicable federal, state, or local law, including the California Fair Employment and Housing Act (FEHA) and Title VII of the Civil Rights Act of 1964.

Accommodation Statement

Tradewind Subs will provide reasonable accommodations for applicants and employees with disabilities, and for known limitations related to pregnancy, childbirth, or related medical conditions, in accordance with the Americans with Disabilities Act (ADA), California Fair Employment and Housing Act (FEHA), and the Pregnant Workers Fairness Act (PWFA). To request an accommodation, contact your Tradewind Subs recruiter.

Pay, Benefits and Work Location

Pay: $80,000.00 - $85,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceLife insurancePaid time offParental leaveReferral programVision insurancePeople with a criminal record are encouraged to applyWork Location: Hybrid remote in Los Angeles, CA 90017