Senior E-commerce Manager

Nothing; Greater London; On-site; USD 140,000 - 190,000; Full time

Job summary

Nothing is seeking a senior ecommerce trading leader to drive day-to-day operations of Nothing.tech in the US, owning site performance against revenue, conversion rate, and AOV targets.

You will lead the US trade calendar, coordinate with CRM, Paid and Marketing, and work with cross-functional teams to launch promotions that maximize engagement and commercial results. A data-driven mindset and hands-on Shopify/GA4 experience are essential.

Qualifications

• Five or more years running ecommerce trading at scale (DTC, consumer tech or high-growth product-led business).
• Hands-on US ecommerce experience—understand how the US market trades, converts and promotes.
• Comfortable building trading reports, reading funnel data, and turning insights into decisions.
• Commercial fluency: focus on revenue, CR, AOV and contribution margin with diagnostic metrics like sessions and bounce rate.
• Cross-functional operator capable of briefing teams and enforcing deadlines.

Responsibilities

• Manage day-to-day operations of Nothing.tech in the US and own site performance against revenue, CR, and AOV targets.
• Own the US trade calendar end-to-end with product launches, promotions and peak moments in collaboration with CRM, Paid, and Marketing teams.
• Lead trading strategy and execution to drive incremental revenue with Ecommerce Director and tech/design teams.
• Monitor and optimize on-site conversion and customer experience; collaborate with Tech, Analytics, and Marketing to resolve friction and improve functionality.
• Run weekly trading cadence, analyze numbers, and build mitigation plans to close gaps to plan.
• Forecast US trading with the Ecommerce Director and report performance with clear next steps.

Skills

Ecommerce trading

US ecommerce

Data-driven decisions

Revenue focus

Cross-functional collaboration

Decision making under uncertainty

Shipping mindset

Brand & design sensibility

Tools

Shopify

GA4

Job description

What You’ll Do

• Manage day-to-day operations of Nothing.tech in the US and own site performance against target with revenue, conversion rate and AOV as the headline metrics.
• Own the US trade calendar end-to-end: product launches, promotions and peak moments, partnering with cross-functional teams including CRM, Paid, Marketing to ensure timely, relevant campaigns that drive engagement and commercial performance.
• Drive incremental revenue growth by leading the strategy and execution of trading tactics and initiatives for Nothing.tech, in collaboration with the Ecommerce Director and the tech and design teams.
• Monitor, own and optimise on-site conversion path and customer experience by collaborating with Tech, Analytics and Marketing to resolve friction points and develop new functionalities, contributing to improvements in conversion and user satisfaction.
• Run the weekly trading cadence: interrogate the numbers and build mitigation plans to close any gap to plan, using data to prioritise roadmap elements.
• Forecast US trading with the Ecommerce Director and report performance with a clear read on what’s driving it and what to do next.

What We’re Looking For

• Five or more years running ecommerce trading at scale; DTC, consumer tech or a high-growth product-led business.
• Hands-on US ecommerce experience is essential: you know how the US market trades, converts and promotes.
• Comfortable in the data yourself: you build the trading report, read the funnel and turn findings into decisions.
• Commercial fluency: you think in revenue, CR, AOV and contribution margin with sessions and bounce rate being diagnostics.
• A cross-functional operator: you can brief, align and hold teams you don’t own to a deadline and a standard.
• You’ve worked somewhere the playbook didn’t exist yet and you built it; you make decisions with incomplete information and bring structure where there isn’t any.
• A bias for shipping: you’d rather get something live and iterate than wait for a perfect brief.
• Brand and design sensibility on top, with hands-on Shopify and GA4 experience.

How We Work

• Location: London (Kings Cross) or San Francisco (Jackson Square).
• Working Pattern: This is a full-time, in-office role (5 days a week). We design flexibility around personal needs, but we focus on the magic that sparks when we’re all in the same room.
• Commute: We ask that you live within a 60-minute commute of your home office location.