Senior E‑commerce Fraud & Risk Manager

Finish Line; Indianapolis (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Finish Line is seeking an E-Commerce Fraud Manager to lead fraud and risk initiatives within the Profit & Asset Protection team. The role focuses on developing dashboards, analyzing payments and chargebacks, and recommending cross‑functional solutions to minimize loss while maximizing sales.

The ideal candidate will have a Bachelor’s degree or equivalent experience, 3–5 years in ecommerce fraud/risk, and management experience supervising at least two team members.

Qualifications

• Bachelor’s degree or equivalent experience and training.
• 3–5 years in a fraud/risk ecommerce position.
• Management experience of at least two direct reports.
• Proficiency with MS Office or Google Suite.

Responsibilities

• Develop dashboards and KPI reporting for cross-functional areas, including merchandising, supply chain, finance, and e‑commerce.
• Analyze internal and external payment/fraud performance daily, weekly, and monthly and compare to SLAs.
• Recommend anti‑fraud measures to cross‑functional groups to prevent loss.
• Collaborate with other retailers to share threat intelligence and best practices.
• Analyze fraud trends and outcomes to optimize controls and minimize chargebacks while maximizing sales.
• Lead projects with the Loyalty Team to reduce fraud and improve customer experience.

Skills

Communication skills

Decision making

Problem solving

Team leadership

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Excel

PowerPoint

Word

Job description

Finish Line is seeking an E-Commerce Fraud Manager to lead fraud and risk initiatives within the Profit & Asset Protection team. The role focuses on developing dashboards, analyzing payments and chargebacks, and recommending cross‑functional solutions to minimize loss while maximizing sales.

The ideal candidate will have a Bachelor’s degree or equivalent experience, 3–5 years in ecommerce fraud/risk, and management experience supervising at least two team members.